CONCIERGE / FRONT DESK

Covenant Woods in Mechanicsville is currently seeking a Part-time Concierge with superior guest service skills.

ESSENTIAL JOB FUNCTIONS: This role is responsible for all aspects of the concierge desk, including answering incoming calls, connecting callers with appropriate department or employee, managing guest room reservations, assisting residents with their dry-cleaning orders and billing, maintaining package logs, submitting work orders, and sorting resident and business mail daily. The Concierge assists guests and vendors with the campus registration process which includes verifying approval before campus access is granted. 

SCHEDULED DAYS AND HOURS: 1-2 Evenings per week 3:30PM - 8:00PM plus Every Other Weekend 1:00PM - 8PM

KNOWLEDGE AND SKILL REQUIREMENTS:

• Three years’ customer service experience.
• Must be highly organized and detail oriented.
• Excellent communication and listening skills.
• Computer proficiency required, Microsoft Office programs.
• Great phone demeanor and outgoing personality.

Covenant Woods understands that having a passionate staff is at the center of what makes us great. We invest in our employees by offering exceptional benefits, compensation and career growth & development opportunities. Some of the specific PT benefits include:

• 403b Retirement Savings Plan
• Career Growth & Development
• 2 Onsite Options for Meals
• Fitness opportunities: Trails, Pool access, Exercise equipment

Working in a retirement community like Covenant Woods is unlike any job you’ll ever hold. You don’t work with regulars, you work with residents: familiar, friendly faces you will see and interact with every day. You’ll get to know inspiring people and be surrounded by a family-like team. Our staff enjoy coming to work, and are rewarded with healthy relationships, consistent hours, and a welcoming workplace that feels like home.