Security Officer

Join our great team at Covenant Village Retirement Community! We are currently seeking two PRN (as needed) Security Officers who are committed to providing a safe, secure, and welcoming environment for our residents, visitors, and staff.

Position Summary

As a Security Officer, you will help maintain the safety and security of our retirement community through regular patrols, monitoring facilities, responding to incidents, and providing exceptional customer service.

Responsibilities

1. Patrols the entire building on a non-routine basis.  Checks all floors of each wing, laundry rooms, trash rooms, storage rooms, fire exits, public areas, and public restrooms. 
2. Patrols cottages on a non-routine basis in the Security cart. 
3. Investigates and reports any suspicious people or activity. 
4. Completes proper paperwork: Daily Report, Case Report, and/or Incident Report. 
5. Contacts the Director of Security and/or Gastonia City Police for any apprehension. 
6. Confers with the Nursing Department during shift for any information.   
7. Unlocks exterior doors at a set time.  
8. Secures all exterior doors and offices at set times.   
9. Turns fire logs on and off at set times. 
10. Fills in for the Medical Transportation Driver, when needed. 
11. Follows all Code Red Procedures – Security’s role.  Listens for announcements, assists in locating Code Red, assists with any residents as needed, assists in combating the Code Red as needed until the Fire Department arrives. 
12. Monitors security camera system for suspicious activity. 
13. Maintains a professional, friendly, efficient, and spirit of service toward residents, employees, guests, and visitors.
14. Maintains confidentiality and respect for residents and employee privacy.
15. Creates an environment of pride and quality among all employees, encouraging them to achieve their highest potential.
16. Champions the mission, vision, and CV CARES core values of the community with all employees, residents, families, and guests.
17. Adheres to all Covenant Village policies and procedures.
18. Performs other duties as assigned by management in a cooperative manner.
19. Completes all assigned training by the deadline.

Qualifications:

• High school diploma or equivalent.
• At least two years’ experience in security or law enforcement, preferred.
• At least 21 years old.
• Valid driver’s license and good driving record.
• Availability to work when needed.
• Excellent communication, resident relations, organizational skills, customer service orientation, and leadership ability.
• Ability to work independently with initiative and as a collaborative and supportive member of a team.
• Ability to act with integrity, professionalism, and confidentiality.
• Warm and personable image, demonstrating the ability to connect effectively with the senior population across diverse functional abilities. Patience and empathy are essential.
• Adaptable, flexible and focused on meeting the needs of residents.
• Organizational skills with keen attention to detail and possess creativity in problem-solving and task execution.
• Ability to follow and give instructions accurately, maintain high standards of work quality even under pressure, and collaborate effectively with colleagues.
• Adaptability to learn and utilize new software and technologies as needed.
• Time management skills with the ability to meet deadlines; the ability to prioritize tasks and to delegate them when appropriate.
• Proficiency with various technology platforms, to include the Microsoft Office Suite and other software products needed to fulfill the requirements of this position

Physical Requirements include prolonged periods of sitting, standing, walking long distances, ability to lift 75 pounds at times, balance, climb, crouch, pull, push, reach, stand and stoop, adequate dexterity in hands to grasp and manipulate small objects.  
Individuals will be exposed to inside and outside conditions and may be exposed to chemical, Bloodborne Pathogens or other hazardous materials; however, proper training and protective devices will be provided.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Adequate safety training and equipment will be provided.