Business Office Coordinator

Nature & scope

• Working under the direction of the Executive Director (ED), the Business Office Coordinator is responsible for coordinating and managing business office functions, assisting with the daily operations and financial functions of the community.

Minimum eligibility requirements

• One (1) to three (3) years of experience in accounts receivable, healthcare billing, or revenue cycle management in a health care setting
• Demonstrates aptitude and proficiency with computers and software including all MS Office programs, such as Excel, Word, etc.
• Must possess mathematical skills, strong organization skills and be detailed oriented.
• Demonstrates ability to manage multiple priorities simultaneously.
• Demonstrates ability to initiate and to follow through with complex and detailed projects.
• Demonstrates ability to establish effective relationships and communication with residents, family members and staff.
• Demonstrates ability to work responsibly as a team member as well as an individual leader.
• Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others.
• Practices and promotes company Policies and Procedures, Mission Statement, Core Values and

Founding Principles.

• Must pass criminal background check.
• Must meet all health requirements.
• Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodation.

Essential functions

Accounts Receivable

• Accept resident payments record on cash log and ensure timely and accurate entry onto the resident’s account. Balance cash log with posting journal and send information to home office.

Collections

• Collect in a timely manner private, Medicaid, and other balances owed to the Company by the residents. Develop and implement collection plans as needed, to deal with collection issues that cannot be immediately resolved.
• Ensure timely deposits of collected funds.

Resident Information

• Collect new resident information as well as all resident changes. Account for Move-In, Move Out, transfers, and statement of deposit accounts. Collect, computer and enter arrears charges.

Send out resident billings. Enter rate changes and verify accuracy of all charges on residents’ account.

• Maintain records and schedules of respite care residents, ensures files are complete according to company standards and state regulations.

Accounts Payable

• Receive invoices and ensure accuracy of invoice of goods purchased. Code invoices and obtain proper authorization. Enter invoices into computer timely and accurately. Maintain vendor files.

Develop and maintain vendor relationships.

Payroll

• Process new hire information, terminations and changes timely. Maintain employee and training files.

Petty Cash Maintenance

• Distribute funds as needed, obtain receipts, count funds, and prepare weekly petty cash reconciliations.

Other

• Help community management to recruit, hire, provide orientation/training, and retain sufficient number of qualified staff to carry out programs of services.
• Works with department leaders to ensure adequate staffing levels; inputs schedule into CHR
• Assemble and maintenance of confidential resident and employee files according to company standards and state regulations.
• Make bank deposits in a timely fashion.
• Provide assistance to home office to ensure that the monthly accounting close is accomplished in an accurate, complete and timely manner.
• Maintain inventory and order office supplies, maintains budget.
• Is knowledgeable of the programming of the telephone system, computers, thermostat controls, alarm system and fire alarm.
• Maintain community roster of clients in compliance with state regulations.
• Assure procedures for interviewing and hiring of staff are followed according to policy.
• Maintain current listing of employee phone numbers.
• Maintain current listing of critical service providers in the event of an emergency.
• Ensure all employees have criminal record clearance or criminal record transfers are filed prior to presence in the community.
• Ensure that all documents used in the day-to-day operations are the correct version and present a positive image of the Community.
• Ensure that there are adequate brochures and move-in packets ready for tours and admissions.
• Maintain records of employee in-services.
• Must have valid driver’s license.
• Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodation.

Under the guidance of the Executive Director:

• Monitors monthly payroll performance of community in relation to budget and intervenes as needed.

• Assists with ensuring cost controls are in place.

Customer service

• Responsible for ensuring that all employees are providing excellent customer service to internal and external customers.

Residents’ rights

• Ensure compliance and understanding of all regulations regarding residents’ rights.

Training

• Attend training sessions as directed by ED and company. Maintains training files for employees.

Other

• Follows and communicates company policies and procedures.
• The job description provides a framework for the job; other duties may be assigned as necessary.

Working conditions (travel, hours, environment)

• Is subject to frequent interruptions.
• Is involved with resident, personnel, and visitors under all conditions and circumstances.
• Is subject to hostile and emotionally upset residents, family members, staff and visitors.
• Communicates with other department supervisors and staff.
• Is subject to callback during emergency conditions (e.g., severe weather, evacuation, post disaster, etc.).
• Is subject to injury from falls, burns from equipment, odors, etc., through the workday, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants.
• Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses.

Physical/sensory requirement

• Sedentary Work: ability to exert 10 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.
• Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents and staff.
• Must be able to relate to and work with the ill, disabled, elderly, emotionally upset and, at times, hostile people within the community.
• Maintains professional business attire.

OSHA category classification

II: Potential for exposure to blood borne pathogen.

Pay: $15.00 - $25.00 per hour

Work Location: In person

Salary : $15 - $25