Payroll Support Specialist

The Payroll Support Specialist provides a range of professional and technical support to the Payroll Department. This role is responsible for ensuring data integrity for all onboarded & offboarded team members with a high degree of accuracy. This position requires a combination of customer service and payroll special project management skills. This position may also work with state agencies and third-party administrators, run queries & validate results, and prepare reports.

Responsibilities

• Provide administrative support to Payroll operations including data entry, file maintenance, preparing and generating correspondence, record keeping, etc.
• Maintain office coverage for incoming calls and emails.
• Communicates with all business units the procedures for handling and processing payroll data.
• Assist internal team members with payroll requests and withholding orders.
• ⁠Maintain department files/records as required by company policy and regulatory guidelines. Assist department to maintain records digitally.
• Process new hires and terminations in applicable payroll systems.
• Post changes and adjustments for pay, tax status, and company offered benefits in applicable payroll systems.
• Process JIRA tickets for all regular, temporary and contract team member changes promptly.
• Prepare, maintain and update departmental reporting and spreadsheets as needed.
• Assist with internal Payroll audits to ensure compliance.
• Calculates and manually prepares retroactive pay adjustments.
• Provides project support for new systems implementations, system upgrades, annual system updates, and system enhancements.
• Assists in preparing routine specialized reports at the request of a department or division; prepares periodic reconciliation reports as required by department or division.
• Performs consistent review of data integrity and makes necessary corrections as necessary.
• Escalates issues to appropriate level of management as needed.
• Develops training material and oversees team member onboarding of timekeeping platforms and is the first point of contact to assist with inquiries.
• Works with Accounts Payable to coordinate vendor set-up and maintenance.

Knowledge, Skills, and Abilities

• Working knowledge of Microsoft Office Suite.
• Ability to perform in a fast-paced environment.
• Ability to work effectively and collaboratively in a team environment and communicate/work well with others.
• Organized and effective under pressure and accountable for results.
• Self-motivated with sound reasoning abilities and problem-solving skills.
• Strong written and verbal communication skills.
• Strong ability to meet deadlines.
• Excellent organizational and interpersonal skills

Education/Experience

• Associate's degree in accounting/finance/business required. 1 year of equivalent work experience may be substituted for every year of education required.
• 2 years of payroll/accounting experience required.
• Transportation Experience preferred.

Competitive Compensation

We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure—ensuring your compensation is fair, motivating, and aligned with your growth.

• Pay Range: $17.00-$26.70
• Pay Grade: 5
• 401(k) Match: Build your future with our generous company match.
• Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

• Medical, Dental & Vision Insurance
• Telemedicine Access
• Company-Paid Short & Long-Term Disability Coverage
• Health Savings Account (HSA)
• Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

• Generous Paid Time Off (PTO)
• Paid Company Holidays
• Time off to Volunteer

Culture-Driven Perks

We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

• Casual Dress Code: Dress for your day.
• Tuition Reimbursement: Advance your education with financial support.
• Employee Discount Program: Exclusive savings on everyday essentials and more.
• Dependent Care Flexible Spending Account (DFSA)
• Adoption Assistance: Meaningful support for growing families.
• Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
• Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer

Disability/Veteran

VEVRAA Federal Contractor