Onboarding Specialist

The Onboarding Specialist is a key driver of the new hire experience, partnering across the enterprise to deliver a people-first onboarding journey rooted in servanthood, empathy, and virtue, ensuring new team members and hiring leaders feel supported, informed, and set up for success from day one.

Responsibilities

• Draft and distribute offer letters
• Process, track, and maintain new hire documentation, including background checks, employment verifications, drug screens, and required onboarding paperwork.
• Serve as a primary point of contact for candidates by responding to questions and providing guidance throughout the offer and onboarding process.
• Partner with hiring leaders to address questions or issues related to offers and onboarding requirements, ensuring timely resolution.
• Maintain and update onboarding status tracking tools to ensure accurate, real-time visibility of candidate progress.
• Identify opportunities to enhance onboarding processes and improve the overall candidate experience through continuous feedback and collaboration.

Knowledge, Skills, and Abilities

• Strong internal and external customer service skills
• Excellent organizational and interpersonal skills
• Working knowledge of Microsoft Office products. Strong Excel skills are a plus.
• Prior ATS experience is a plus.
• Ability to work effectively and collaboratively in a team environment and communicate/work well with others.
• General knowledge of Talent Acquisition and/or Human Resources best practices and processes.

Education/Experience

• High School Diploma required.
• 1 year of customer service experience in a high volume fast-paced environment is preferred.
• Experience with multi-state environment preferred
• Logistics/Trucking Industry experience a plus
• Experience with rapid and complex changing work environment

Competitive Compensation

We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure—ensuring your compensation is fair, motivating, and aligned with your growth.

• Pay Range: $19.23-$29.87
• Pay Grade: 6
• 401(k) Match: Build your future with our generous company match.
• Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

• Medical, Dental & Vision Insurance
• Telemedicine Access
• Company-Paid Short & Long-Term Disability Coverage
• Health Savings Account (HSA)
• Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

• Generous Paid Time Off (PTO)
• Paid Company Holidays
• Time off to Volunteer

Culture-Driven Perks

We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

• Casual Dress Code: Dress for your day.
• Tuition Reimbursement: Advance your education with financial support.
• Employee Discount Program: Exclusive savings on everyday essentials and more.
• Dependent Care Flexible Spending Account (DFSA)
• Adoption Assistance: Meaningful support for growing families.
• Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
• Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer

Disability/Veteran

VEVRAA Federal Contractor