Claims Administrator

This Claims Administrator will focus on the support and improvement of the Financial and Reporting infrastructure of the Claims Department. This position will handle a wide range of responsibilities by monitoring the administration of claims while monitoring the records for these claims ensuring accuracy on all fronts.

Responsibilities

• Serves as reporting liaison between the Claims Department and Finance/Accounting.
• Ensures adherence to company SOP, policies, and guidelines at the project level.
• Identify value adding opportunities for claims functions.
• Worker’s Compensation Accidents, Overage, Shortage, and Damage (OS&D) instances, etc.
• Serve as liaison between Claims Department and Breakdown to ensure proper coding of accident costs.
• Work with outside vendors to ensure payments are processed properly and timely.
• Analyze and report financial trends of claim development.
• Ensures that the resolution is for the optimal claim outcome and is fair, cost effective, consistent and expedited whether it is a settlement, subrogation or a denial.
• Completes resolution strategy and negotiation strategy to assist in the resolution of the claim.

Knowledge, Skills, and Abilities

• Excellent organizational, detail, and time-management skills.
• Ability to work with multiple levels of internal infrastructure.
• Experience in written and verbal business communications
• Experience with Windows 10 and Microsoft Office 365
• Knowledge of Excel required
• Understanding of Insurance and Transportation terminology preferred
• Demonstrated problem solving and decision-making skills
• Analytical abilities to review, analyze, and trend data
• Possesses research and investigative skills
• Ability and desire to work with limited direction
• Must be self-motivating, driven, and comfortable with change

Education/Experience

• Highschool Diploma or equivalent required.
• Higher education is preferred.
• 2 years of claims experience.
• Transportation experience preferred.
• Prior experience in risk management, claims or similar field desired.

Competitive Compensation

We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure—ensuring your compensation is fair, motivating, and aligned with your growth.

• Pay Range: $45,007.59-$69,574.81
• Pay Grade: 7
• 401(k) Match: Build your future with our generous company match.
• Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

• Medical, Dental & Vision Insurance
• Telemedicine Access
• Company-Paid Short & Long-Term Disability Coverage
• Health Savings Account (HSA)
• Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

• Generous Paid Time Off (PTO)
• Paid Company Holidays
• Time off to Volunteer

Culture-Driven Perks

We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

• Casual Dress Code: Dress for your day.
• Tuition Reimbursement: Advance your education with financial support.
• Employee Discount Program: Exclusive savings on everyday essentials and more.
• Dependent Care Flexible Spending Account (DFSA)
• Adoption Assistance: Meaningful support for growing families.
• Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
• Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer

Disability/Veteran

VEVRAA Federal Contractor