What are the responsibilities and job description for the VP of Cloud Operations & IT position at Covenant HR?
Company - Our client is a fast-growing fintech company delivering cloud-native, AI-powered technology that helps banks and credit unions modernize collections and credit risk management. The organization is experiencing strong growth and operates with a highly innovative, automation-focused mindset.
Job Title - VP of Cloud Operations & IT
Location - Hybrid in Malvern, PA – currently 2 days/week onsite, moving to 3 days/week onsite beginning February 1
Role Type - Direct Hire / Full-Time
Must Have Skills:
- Deep, current, hands-on Microsoft Azure expertise, including direct experience operating production SaaS environments using serverless/PaaS technologies such as Azure SQL, App Services, and web services
- Proven player-coach leadership capabilities – VP-level executive presence combined with the willingness and technical ability to personally work within the environment and lead a small team
- Broad Microsoft ecosystem knowledge spanning Azure and corporate IT technologies such as Microsoft 365, Entra ID, Intune, Copilot, and Power Automate, with Azure/cloud expertise taking priority
- Modern AI and automation mindset with an understanding of AI-assisted operations, agents, automation opportunities, governance, and emerging Microsoft technologies
- Strong foundational infrastructure, security, identity, and networking knowledge, including backup strategies, Zero Trust concepts, firewalls, vulnerability management, and network fundamentals
Responsibilities and Job Details:
- Own infrastructure strategy and operations across both our client’s production Azure SaaS environment and corporate Microsoft 365/internal IT environment
- Consolidate previously separated cloud infrastructure and corporate IT functions under a unified infrastructure organization
- Remain highly hands-on in the Azure environment while leading and developing a team of approximately 2–3 direct reports
- Oversee the Microsoft technology ecosystem, including Azure, Microsoft 365, Entra ID, Intune, endpoints, identity, automation, and related platforms
- Drive increased automation across infrastructure and IT operations using technologies such as Copilot, Power Automate, AI agents, and other modern tools
- Provide technical leadership across infrastructure architecture, networking, security, backup, identity, vulnerability management, and related operational areas
- Own and optimize Azure subscriptions, Microsoft tenants, licensing structures, billing profiles, and associated technology costs
- Partner closely with financial leadership on technology budgeting, forecasting, cloud economics, and infrastructure investments
- Participate as a member of the management team, clearly communicating infrastructure priorities, risks, costs, and technical decisions to executive stakeholders
- Work collaboratively with architects and other technical leaders to evaluate, defend, and implement sound architectural decisions
- Operate successfully in a growth-company environment where leaders wear multiple hats, independently identify problems, and personally drive solutions