What are the responsibilities and job description for the GA - Resident Advisor position at Covenant House?
Overview
For almost 50 years, Covenant House has served and advocated for youth and young families experiencing homelessness, human trafficking, and exploitation. Our overarching goal is to end homelessness among youth and young families by helping them achieve housing stability, heal from trauma, tap into their innate resilience, and hone their interests and skills to forge new pathways to independence. This work is carried out across Covenant House sites in 31 cities in the US, Canada, Mexico, Guatemala, Honduras, and Nicaragua.
Purpose of the Position:
The overall goal of the position is to create and maintain a healthy and safe environment for the youth in the program. RAs enhance and support the quality of services provided through case management as well as run the day-to-day functions of our shelter and ROP programs. All duties should be performed within the framework of the Mission Statement, Five Principles, and policies and procedures of Covenant House Georgia. This position reports to the Residential and or ROP Coordinators.
Essential Duties & Responsibilities:
Uphold Covenant House Georgia standards of conduct, policies, and procedures at all times
Attend and participate in all scheduled or mandatory meetings, training, and supervision sessions as requested
Adhere to all confidentiality requirements and standards
Supervise all interior and exterior areas of the facility; ensure the facility is safe and secure at all times
Ensure adequate supervision of youth either inside or on Covenant House Property
Assist residents in planning appropriate community based and leisure activities
Assist residents in preparing for daily routines, the completion of all household tasks, and in maintaining a clean and healthy living area
Provide support services for Case Managers, Interns and Supervisors including but not limited to the following:
Follow-up on identified goals and objectives as assigned by their case manager
Ensuring that the resident case plans are carried out within the established timeframe
Completely document residents’ files, incident reports, logbook, and other documents in a timely manner
Enter Activities/Services in ClientTrack and Efforts to Outcomes as necessary and as required by grants
Facilitate groups and community meetings
Promote effective and efficient utilization of resources
Ensure that your username/password for the HMIS remains active
Develop knowledge of the current community resources and referrals
Maintain ethical and professional boundaries with all residents
Assist youth in cleaning facility as needed
Report all maintenance concerns to the Facility Manager and Coordinator immediately
Participate in all safety-related drills
Prepare all meals for residents per the schedule and follow food distribution procedures
Participate in daily group activities and outings
Submit receipts for all petty cash expenditures to the Coordinator
Responsible for submitting completed timesheets by the requested deadline
Follow all department procedures for resident schedule, shift transition, food preparation, intervention, and on-call utilization
Seek and accept supervision and continuing education
Perform all other tasks as requested by the Coordinator and CHGA administration
drive agency or personal vehicles to transport items and/or persons (valid Georgia Driver’s License with an acceptable driving record as required by an insurance company).
Shift Leader
Ensure all shift responsibilities and requests by the Coordinator. are completed by the end of the shift
Ensure that each employee is in their designated posts at all times during a shift
Complete shift transition report and transition all necessary information to the shift leader of the next shift
Make necessary contact with the On-Call staff according to on-call notification procedures
Ensure the daily schedule is being followed
Ability to:
establish and maintain an effective working relationship with co-workers, supervisors, representatives of other agencies, and the public.
communicate well (verbal and written) with the client, staff, and external relations.
handle multiple tasks and projects.
be flexible, amiable, & willing to work as a team
work a flexible schedule as needed
travel as needed for training or to fulfill job requirements
lift and move objects typically weighing 5-35 pounds
work standing, walking, and/or sitting a minimum of 8 hours per day/shift
demonstrate sufficient health, ability, experience, and education to perform the assigned duties with or without accommodation
Have strong:
computer skill and knowledge of web-based data systems
organizational skills
crisis management intervention skills required with an ability to defuse physical and verbal confrontations
critical thinking and problem-solving skills required
Must be able to work independently with minimal supervision
In addition:
Job Title: Resident Advisor (RA)
Department: Programs
Reports to: Residential and/or ROP Coordinators
Classification: Non-Exempt
Supervisory Duties: There are no supervisory duties for this position
Education & Experience:
Bachelor’s degree in Human Services Field recommended or equivalent work experience preferred; minimum of 2 years experience working with at-risk youth required; minimum of 2 years experience working in a residential setting desired; knowledge of mental health and substance use is required; CPR and First Aid certification desired
Our Community
Our critical mission demands that we have all voices at the table. A team of diverse people, perspectives, and experiences are smarter, stronger, and more effective for our young people. At Covenant House, every team member is valued, respected, heard, and supported, and we welcome honest and courageous self-reflection on any aspects of our work that are based on biased or outdated viewpoints. We deliberately create opportunities for our staff to grow and thrive.
Covenant House Georgia (CHGA) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: CHGA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CHGA are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, family or parental status, disability status, or any other status protected by the laws or regulations in the locations where we operate. CHGA will not tolerate discrimination or harassment based on any of these characteristics and encourages all qualified applicants to apply. If you are fun, dynamic, and hardworking, come join our awesome international team in an organization with a heart!
