What are the responsibilities and job description for the BIRTH REGISTRAR position at Covenant HealthCare?
The Birth Registrar collects, inputs, and analyzes birth data. This person completes birth certificates as required by the State of Michigan. This position is responsible for prompt and accurate billing and follow-up for all hospital and related professional services provided to patients covered by third party payers, including: Medicaid, Blue Cross, Commercial, and all Managed Care Programs. Responsible to secure timely and accurate reimbursement from third party payers and patients based on appropriate billing and follow up activities.
Demonstrate excellent customer service performance in that their attitude and actions are consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation.
Responsibilities
Has social contact with patients, primarily new parents, and is able to interact with them according to the guidelines as defined by Covenant HealthCare.
Collects data for completion of birth certificates as required by the State of Michigan. This includes interviewing the mother and obtaining the mother's signature on original birth certificate.
Offers affidavit of parentage papers to all single mothers, and complete, as necessary.
Types birth certificates for registration in the county and state.
Maintains a daily log of hospital births.
Prepare certificates for mailing to county registrar.
Answers public questions regarding legalities, including paternity issues, divorce, adoptions, surrogate situations.
Able to recognize behavioral signs of suspected abuse and report to registered nurses caring for patients.
Completes Social Services (FIA) form.
Maintains monthly statistics, including vaginal deliveries, C/S rates, VBAC's, infant deaths, still born, and paternity rates.
Enters birth defect information to be downloaded weekly by the state.
Downloads birth information to the state for archiving data.
Able to assist patients/family with questions or concerns about their account as it pertains to payment/reimbursement and setting up payment contracts.
Corrects all claim edits or errors promptly and before submission, electronic or paper. Communicates with the respective manager and other employees to decrease/eliminate denied, delayed, or misdirected claims.
Assists in release of information for records and statements.
Make good use of time to achieve maximum productivity, completing all tasks as assigned quickly and accurately.
Prioritizes and organizes workload, transmits and or mails all accounts final billed that same day.
Provides suggestions on ways to change processes and improve overall productivity.
Enhances professional growth and development through participation in education and professional programs, literature, meetings, and training.
Covers LDR Unit Secretary for breaks/lunch.
Other duties as assigned.
Qualifications
EDUCATION/EXPERIENCE REQUIREMENTS
High School Diploma or equivalent required.
Some college training, preferably in accounting, information systems, or third-party billing preferred.
Notary Public Certification required.
Medical terminology preferred.
Experience working in a hospital setting preferred.
KNOWLEDGE/SKILLS/ABILITIES
Computer competence, including Microsoft Office and Outlook.
Excellent oral and written communication skills.
Must be able to work well with the public and able to be tactful in often hectic and stressful situations.
Demonstrated knowledge of and ability to practically apply medical terminology, CPT-4, and ICD-9-CM coding.
Demonstrated knowledge of current billing forms CMS-1500 and UB04.
Knowledge of coordination of benefits and how to properly determine primary status, as well as the ability to verify/interpret insurance benefits.
Knowledge of proper "release of information" standards.
Knowledge of medical billing and insurance claim filing.
Demonstrated organizational skills.
Sound judgment in handling confidential or sensitive issues and material.
Ability to use critical thinking to proceed with assigned tasks and/or situations.
Project a positive and energetic image.
Ability to use a multi-line telephone and standard office equipment.
WORKING CONDITIONS/PHYSICAL DEMANDS
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
Frequent standing, sitting, lifting, carrying, pushing, pulling, twisting, reaching, handling, feeling, talking, and hearing.
Frequent near vision, midrange vision, far vision, depth perception, visual accommodation, color vision, and field of vision.
Frequent lifting up to 25 lbs.
Occasional climbing, balancing, stooping, kneeling, crouching, and squatting.