What are the responsibilities and job description for the Residential Site Manager / House Manager position at Covenant Case Management Services?
House Manager / Residential Site Manager – I/DD Supported Living
Position Type: Full-Time, Exempt
Pay Rate: $45,000-55,000 / year
Covenant Case Management Services is seeking an energetic and compassionate Live-In House Manager with experience in intellectual and developmental disabilities (I/DD). This role is responsible for the overall management of the site and the supervision of direct care staff to ensure high-quality support for residents. This is a live-in position with a recurring schedule of 7 days on, followed by 5 days off. This role is non-exempt and focuses on day-to-day supervision, scheduling, safety, and resident well-being within one residence, with escalation to supervision as needed.
What You Will Do | Responsibilities
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Position Type: Full-Time, Exempt
Pay Rate: $45,000-55,000 / year
Covenant Case Management Services is seeking an energetic and compassionate Live-In House Manager with experience in intellectual and developmental disabilities (I/DD). This role is responsible for the overall management of the site and the supervision of direct care staff to ensure high-quality support for residents. This is a live-in position with a recurring schedule of 7 days on, followed by 5 days off. This role is non-exempt and focuses on day-to-day supervision, scheduling, safety, and resident well-being within one residence, with escalation to supervision as needed.
What You Will Do | Responsibilities
- Supervise and coordinate direct care staff assigned to the residence, ensuring performance and adherence to best practices
- Drive all scheduling activities for the house, fill in for any gaps in scheduling and escalate any scheduling challenges to the QP
- Work in the HRIS and EHR systems to support scheduling and compliance
- Manage house-level staffing activities, including scheduling, shift coverage, and on-call coverage as needed
- Take the lead for onboarding for new staff and provide ongoing, house-specific training on resident needs, review all resident ISPs, and related information
- Partner with the QP regarding individualized support and service plans are implemented consistently by staff within the home
- Maintain positive relationships with residents, families, and external service providers relevant to the residence
- Lead daily operations, including safety, cleanliness, maintenance, and stocking of required items (emergency supplies, medications, etc.)
- Partner with QP to assist with and ensure all required staff training are completed and up-to-date
- Advocate for residents and families to ensure access to necessary services and resources
- Conduct regular house-level supervision meetings with staff, document performance, and address issues in collaboration with the Supervising Qualified Professional
- Be available for on-call crisis services as scheduled, with a clear escalation pathway for emergencies within the home
- Implement performance improvement measures and ensure compliance with program standards at the residence
- Ensure staff and contractors adhere to company policies and procedures
- Represent CCMS in community activities relevant to the residence and participate in interagency meetings as appropriate
- Be in charge of house safety drills, inspections, and compliance with safety protocols
- Assist residents with move-ins and move-outs by coordinating schedules, checklists, and medication management as required
- Coordinate resident appointments and, when necessary, accompany them to required appointments
- Enter in “notes” for any shifts being covered to ensure compliance
- Assist with special projects as requested by leadership and senior leadership
- Perform additional duties and responsibilities as assigned by the Supervising Qualified Professional or Directors
- Experience: At least one year of experience working with individuals with Intellectual and Developmental Disabilities (I/DD)
- Skills: Excellent communication, leadership, adaptability, and problem-solving skills
- Resources: Reliable access to the internet, a cell phone, and dependable transportation
- Knowledge: Working knowledge of behavioral sciences and allied disciplines related to I/DD
- Physical Requirements: Ability to lift up to 50 pounds
- Education: High school diploma, GED, or higher education from a recognized and accredited institution, required
- Criminal Background Check: Successful completion of a criminal background check, required
- Valid State Driver’s License, required
- On-site
- Minimal travel may be required for appointments or community activities as directed
- Generous Total Rewards Plan – including health insurance, 401k match, and career benefits
- Diverse and inclusive community focused on growth, compassionate care, and a supportive work environment
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Salary : $45,000 - $55,000