What are the responsibilities and job description for the Director of Operations position at Cove Surf and Turf?
Cove Surf & Turf is a high-volume, year-round waterfront restaurant in New Bedford entering its next growth phase. This includes expanded private events, catering, and the development of a large elevated terrace designed to transform the business into a true hospitality and events destination.
We are hiring a Director of Operations to take ownership of revenue-generating operations, systems, and execution across events, catering, and day-to-day hospitality.
This is a senior, hands-on leadership role with real responsibility and authority — not a floor-only management position and not an assistant role.
Revenue & Growth
- Lead and grow private events, buyouts, and catering (on-site and off-site)
- Build and manage systems for pricing, packages, minimums, and upsells
- Create a rolling revenue and events calendar
- Ensure events and programs are profitable, repeatable, and well-executed
Operations & Systems
- Build operational systems that do not depend on constant owner involvement
- Coordinate staffing, prep, and service plans to support events and daily service
- Improve scheduling, communication, and accountability across teams
Leadership
- Lead with clarity, structure, and follow-through
- Hold managers and staff accountable to standards
- Work directly with ownership on strategy, priorities, and execution
- Experienced hospitality operators with events, catering, or venue experience
- Leaders comfortable pricing, selling, and enforcing minimums
- Systems-minded operators who value structure over chaos
- People who take full responsibility for outcomes, not just effort
Experience with high-volume restaurants, event venues, or multi-stream hospitality operations is strongly preferred.
- $65,000–$85,000 base salary (depending on experience)
- Performance-based bonus tied to executed event and catering revenue
Email info@covesurfandturf.com
with:
- A brief summary of your experience running events, catering, or multi-stream hospitality operations
- One example of a profitable event or program you personally owned
- Your resume attached (PDF preferred)
Please include “Director of Operations – Cove” in the subject line.
Salary : $65,000 - $85,000