What are the responsibilities and job description for the Policy Services Underwriting Analyst position at Cove Risk Services, LLC?
Policy Services Analyst (Entry Level)
Company: Cove Risk Services, LLC
Location: Braintree, MA (On‑site)
Job Type: Full‑time
About Cove Risk Services, LLC
Cove Risk Services, LLC is the exclusive administrator for six self‑insurance groups, providing workers’ compensation coverage to more than 4,000 businesses across Massachusetts and New Hampshire. The company is recognized for responsible underwriting, competitive pricing, and exceptional customer service.
Position Summary
We are seeking an entry‑level Policy Services Analyst to support members and agents with policy inquiries, certificates, endorsements, renewals, and audits. You will collaborate with Underwriting, Accounting, and Claims while ensuring accurate documentation and timely service. Please note that this is not a remote position.
Responsibilities
- Respond to member and broker/agent inquiries via phone and email
- Process certificates, endorsements, and policy documents
- Support payroll audits and renewal workflows
- Maintain accurate records and route issues to appropriate departments
- Assist with routine administrative and mailing processes
Qualifications
- Strong attention to detail
- Clear written and verbal communication skills
- Interest in insurance operations or customer service
- Prior workers’ compensation or agency experience a plus, not required
Schedule
- Full‑time
- Primarily on‑site office schedule
How to Apply
Submit your application through Indeed or your preferred application channel.
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $50,000 - $60,000