Community Relations & Inside Sales Coordinator

Position Overview

The Commercial Relations & Inside Sales Coordinator plays a key role in growing COVA Tree's commercial business by developing and maintaining relationships with HOAs, property managers, commercial property owners, municipalities, and other strategic partners. Working closely with the CEO, this position supports commercial sales initiatives, client relationship management, business development, and day-to-day sales operations while helping deliver an exceptional customer experience. The primary focus of this role is generating new commercial opportunities, strengthening existing client relationships, coordinating outreach efforts, scheduling appointments, and supporting the commercial sales process from initial contact through ongoing account management. Administrative and front-office responsibilities support these objectives but are secondary to commercial growth and business development.

Key Responsibilities

Commercial Sales & Business Development

• Build and maintain strong relationships with HOA boards, community managers, property management companies, municipalities, commercial property owners, and other key decision-makers.
• Conduct proactive outreach to generate new commercial opportunities and expand COVA Tree's commercial presence.
• Schedule appointments and meetings for the CEO and sales team with qualified commercial prospects.
• Coordinate Lunch & Learn presentations, networking events, property walks, and other relationship-building opportunities.
• Follow up on aging and open estimates to improve close rates and maintain customer engagement.
• Track contract renewals and proactively communicate with clients prior to renewal dates.
• Support commercial marketing campaigns and business development initiatives.
• Maintain ongoing communication with commercial clients to strengthen relationships, encourage repeat business, and identify additional service opportunities.
• Assist with inside sales efforts across both the Plant Health Care (PHC) and General Tree Care (GTC) divisions.

Executive & Sales Support

• Assist the CEO with daily scheduling, calendar management, meeting coordination, and sales follow-up.
• Coordinate customer meetings, presentations, and commercial sales appointments.
• Prepare proposals, presentations, and supporting sales materials as needed.
• Organize and prioritize sales opportunities, customer follow-up, and project pipelines.
• Serve as the primary communication liaison between the CEO, clients, and internal departments.

Client Communication & Administrative Support

• Answer inbound phone calls, emails, and text messages in a professional, friendly, and welcoming manner.
• Schedule and route residential and commercial estimates and jobs.
• Maintain accurate customer records, notes, communications, and opportunities within Housecall Pro.
• Coordinate 811 requests when applicable.
• Perform general clerical, reporting, and administrative support.
• Escalate customer service, scheduling, or operational concerns to leadership as appropriate.

Pay: $24.00 - $26.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Application Question(s):

• Have you worked in inside sales, account management, customer service, or an administrative role for a trade or home service company?

Ability to Commute:

• Sedalia, CO 80135 (Required)

Work Location: Hybrid remote in Sedalia, CO 80135

Salary : $24 - $26