What are the responsibilities and job description for the Guest Services Rep - Inn-632008 position at Coushatta?
Responsible for providing accurate, timely information to guests about hotel policies, services, and amenities, ensuring optimum guest service and satisfaction.
EDUCATION and/or EXPERIENCE:
High School diploma or GED required. Some college courses in Hotel Management preferred. Previous guest service experience preferred.
SPECIAL QUALIFICATIONS:
Must possess excellent communication and organizational skills. Previous Hotel/Motel experience preferred. Must be able to maintain a professional, positive demeanor in stressful situations, always remaining polite to guests.