What are the responsibilities and job description for the Sales Coordinator position at Courtyard Warner Robins?
Job Overview
As a Sales Coordinator, you will be responsible for supporting the hotel's sales and marketing efforts by assisting the sales team in various administrative tasks. Your role will involve coordinating sales activities, managing client communications, and ensuring the smooth execution of sales-related processes.
What You'll Be Doing
- Client Communication:
- Respond promptly to inquiries from prospective clients, providing information about the hotel's facilities, services, and rates.
- Maintain ongoing communication with clients, answering questions, and providing necessary assistance.
- Ensure a high level of customer service by addressing client needs and resolving issues promptly and professionally.
- Sales Support:
- Prepare sales presentations, proposals, and contracts.
- Prepare and distribute sales-related reports and documents.
- Database Management:
- Maintain an accurate and up-to-date customer database, recording client interactions and preferences.
- Use customer relationship management software (CI/TY) to track leads, sales activities, and client information.
- Administrative Tasks:
- Handle administrative duties such as filing, data entry, and maintaining office supplies.
What You Bring
- High school diploma or equivalent; a bachelor's degree in business, hospitality, or a related field is a plus.
- Previous experience in a similar role, ideally in the hospitality or hotel industry.
- Proficiency in Microsoft Office Suite and Marriott CI/TY.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Attention to detail and a customer-oriented mindset.
- Ability to work independently and as part of a team.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
- Health, Dental and Vision Insurances
- Disability Insurances
- Supplemental Life Insurances
- Identity Theft Protection
- Flexible Spending Accounts
- 401(k) Retirement Plan
- Paid Time Off, Vacation and Holidays
- Employee Assistance Program
- AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Experience
Required- **Required Experience:** Candidates must have a minimum of **1–2 years of hotel industry experience**. Previous experience in hotel operations, guest services, front desk, housekeeping, food & beverage, sales, or other hospitality-related roles is preferred. Candidates should possess a strong understanding of guest service standards and a commitment to delivering exceptional hospitality experiences.
Behaviors
Preferred- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
- Goal Completion: Inspired to perform well by the completion of tasks
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.