What are the responsibilities and job description for the Courtyard by Marriott- Assistant General Manager position at Courtyard Columbia Cayce?
ResponsibilitiesThe Assistant General Manager is responsible for assisting the General Manager in maintaining proper controls for all hotel operations in accordance with company policies / procedures and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry. Job Description•Be available to work a flexible schedule, including weekends, holidays, and varied shifts .Should be able to cover shifts, as needed.•Focus on achievement of hotel financial goals / budget targets.•Ensure that all Marriott and franchise operating standards are followed.•Be accessible to guests and employees.•Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.•Handle guest complaints ensuring guest satisfaction. •Assist staff with their job functions to ensure optimum service to guests.•Leads all aspects of employee performance to ensure productivity and a quality work environment.•Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments.•Works to ensure high scores for customer service, cleanliness and other related items on all Marriott and Franchise inspections.•Other duties as assigned.#hc210308
Salary : $50,000 - $60,000
