What are the responsibilities and job description for the Front Desk Agent - Courtyard Coconut Grove position at Courtyard Coconut Grove by Marriott?
Summary
Courtyard Coconut Grove is seeking a friendly and service-driven Front Desk Agent to be the first point of contact for our guests. This role is ideal for someone who enjoys helping others and creating memorable guest experiences.
What You'll Do- Welcome guests with a warm and professional attitude
- Complete guest check-ins and check-outs
- Answer calls and assist with guest inquiries
- Process reservations and room assignments
- Handle guest requests and resolve concerns promptly
- Maintain accurate records and cash handling procedures
- Previous customer service or hotel experience preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Strong computer and organizational skills
- Flexible availability, including weekends and holidays
- Passion for hospitality and guest service
- Competitive pay
- Paid time off and holiday pay (where applicable)
- Hotel discounts
- Growth and advancement opportunities
- Supportive and collaborative team culture
- Training and professional development
If you're passionate about hospitality and enjoy creating positive guest experiences, we'd love to hear from you.
Click Apply Now and start your career with Courtyard Coconut Grove today!