Hotel Manager

Job Overview
We are seeking a dynamic and experienced Hotel Manager to lead our hospitality team and ensure an exceptional guest experience. As the Hotel Manager, you will oversee daily operations, manage staff, and uphold the highest standards of service, hospitality, and efficiency. Your leadership will drive revenue growth, optimize hotel performance, and foster a welcoming environment for guests and staff alike. This role offers an exciting opportunity to shape the success of a vibrant resort or hotel property while ensuring operational excellence.

Duties

• Lead and supervise all hotel departments, including front desk, housekeeping, food and beverage, and guest services, ensuring seamless coordination and outstanding service delivery
• Develop and implement operational policies to enhance guest satisfaction, safety, and overall hotel performance
• Manage revenue streams through effective pricing strategies, budgeting, and financial planning to maximize profitability
• Oversee human resources functions such as hiring, training, performance evaluations, and staff development to build a motivated team
• Ensure compliance with health, safety, and hospitality regulations while maintaining high standards of cleanliness and guest safety
• Handle guest relations by resolving issues promptly and professionally to ensure memorable experiences
• Oversee night audit procedures and multi-line phone systems to maintain smooth communication flow across departments
• Monitor hotel facilities regularly to uphold quality standards in guest accommodations and amenities

Qualifications

• Proven experience in hotel management or hospitality management with supervising responsibilities in a resort or hotel setting
• Strong leadership skills with the ability to motivate teams and foster a positive work environment
• Excellent customer service skills with a focus on guest relations and satisfaction
• Knowledge of revenue management techniques, budgeting, and financial analysis within the hospitality industry
• Multilingual or bilingual abilities are highly desirable for effective communication with diverse guests and staff
• Familiarity with human resources practices including hiring, training, and employee relations
• Experience managing front desk operations, night audit procedures, and multi-line phone systems
• Exceptional communication skills with proficiency in phone etiquette and guest services standards

Join us in creating memorable experiences for our guests while leading a passionate team dedicated to excellence. This role is perfect for a motivated hospitality professional eager to make a significant impact in a lively resort or hotel environment!

Pay: $20.00 - $24.00 per hour

Benefits:

• Employee discount
• Paid time off

Experience:

• Marriott: 2 years (Required)

Work Location: In person

Benefits:

Salary : $20 - $24