What are the responsibilities and job description for the Bistro Attendant position at Courtyard by Marriott Suwanee GA?
Overview
Join our vibrant team as a Bistro Attendant and become a key player in delivering exceptional guest experiences in a lively, upscale dining environment. This energetic role combines friendly customer service, efficient food and beverage handling, and seamless operation of POS systems to ensure every guest leaves satisfied and eager to return. If you thrive in fast-paced settings, possess a passion for food and drink, and enjoy creating memorable moments for guests, this is the perfect opportunity to showcase your hospitality talents.
Duties
- Greet guests warmly, manage reservations using OpenTable or similar systems, and assist with seating arrangements to optimize flow and guest satisfaction
- Take accurate food and beverage orders, utilizing POS systems such as Aloha or Micros, while upselling menu items including wine, spirits, cocktails, and specialty dishes to enhance sales
- Serve food and drinks efficiently, ensuring proper presentation, food safety standards, and sanitation protocols are maintained at all times
- Handle cash transactions accurately through POS systems, process sales transactions promptly, and manage cash handling responsibilities with integrity
- Support food preparation and bussing duties as needed, maintaining cleanliness in dining areas and assisting kitchen staff when required
- Provide exceptional guest relations by addressing inquiries, resolving concerns promptly, and ensuring a welcoming atmosphere throughout the dining experience
- Maintain knowledge of menu offerings including wine pairings and spirits to assist guests in making informed choices
Qualifications
- Previous experience in food service or restaurant environments is highly preferred; fine dining experience is a plus
- Familiarity with POS systems such as Aloha or Micros; experience with OpenTable is advantageous
- Strong customer service skills with the ability to engage guests positively and professionally
- Knowledge of food safety standards, sanitation practices, and proper food handling procedures
- Ability to manage time effectively in a fast-paced setting while multitasking across various duties
- Basic math skills for cashiering and sales transaction processing; attention to detail is essential
- Experience with wine knowledge, cocktail mixing, spirits handling, and upselling techniques enhances your candidacy
Join us in creating memorable dining experiences where hospitality meets excellence! We are committed to fostering an inclusive environment that values energetic team members dedicated to guest satisfaction. All roles are paid positions that offer opportunities for growth within our dynamic team.
Pay: $12.50 - $13.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $13 - $13