What are the responsibilities and job description for the Front Desk Agent position at Courtyard by Marriott Sioux Falls?
Front Desk Agent
Join a Team That’s Here for People!
At KAJ Hospitality, our mission is simple — we’re Here for People.
As a Front Desk Agent, you’ll be the heart of the guest experience, greeting every guest with warmth, ensuring their needs are met, and creating a stay that feels effortless. You’ll balance professionalism and personality, helping guests feel welcome the moment they arrive.
What You’ll Do
- Lead with Empathy: Greet each guest sincerely, listen carefully, and respond with kindness and confidence.
- Take Care of People: Handle check-ins, check-outs, and guest requests promptly and professionally.
- Include Others: Work closely with housekeeping, maintenance, and management to ensure seamless operations and communication.
- Inspire to Succeed: Promote hotel services, loyalty programs, and local recommendations to elevate the guest experience.
- Overcome Obstacles: Handle challenges with grace, problem-solve quickly, and follow through until the guest is satisfied.
What We’re Looking For
- Previous front desk or hospitality experience preferred but not required.
- Excellent communication and interpersonal skills.
- Strong attention to detail, accuracy, and dependability.
- Ability to stand for extended periods and work flexible schedules, including weekends and holidays.
- A positive attitude and passion for helping others.
Why You’ll Love It Here
- A people-first culture built on trust, teamwork, and respect.
- Opportunities for personal and professional growth within KAJ Hospitality.
- A leadership team that values your contributions and celebrates your success.
- The chance to make every guest’s day a little brighter, one check-in at a time.
Be part of a company that’s redefining hospitality, one person at a time.
Apply today and help us make every stay unforgettable.
Pay: $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16