What are the responsibilities and job description for the Front Desk Staff position at Courtyard by Marriott Portland Tigard?
Company Description
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Role Description
This is a full-time on-site role for a Front Desk Staff member at Courtyard by Marriott Portland Tigard, located in Beaverton, OR. The Front Desk Staff will handle receptionist duties, manage guest check-in and check-out processes, respond to inquiries, and provide excellent customer service. Additional tasks include answering phone calls, handling reservations, and assisting guests with their needs to ensure a positive stay experience.
Qualifications
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Role Description
This is a full-time on-site role for a Front Desk Staff member at Courtyard by Marriott Portland Tigard, located in Beaverton, OR. The Front Desk Staff will handle receptionist duties, manage guest check-in and check-out processes, respond to inquiries, and provide excellent customer service. Additional tasks include answering phone calls, handling reservations, and assisting guests with their needs to ensure a positive stay experience.
Qualifications
- Strong Phone Etiquette and Receptionist Duties skills
- Excellent Customer Service and Communication skills
- Proficiency in Computer Literacy, including familiarity with office software and hotel management systems
- Ability to multitask and work effectively in a fast-paced environment
- Previous experience in hospitality or a related field is a plus