What are the responsibilities and job description for the Houseperson Common Areas position at Courtyard by Marriott - Okemos, Michigan?
Be the Behind-the-Scenes Hero Who Keeps Our Hotel Running Smoothly!
Do you love staying active, helping guests, and keeping spaces clean, comfortable, and well-maintained? If you take pride in being the go-to person who makes a real impact every shift, we want you on our team!
Why You’ll Love It:
- Make a visible impact on guest satisfaction every day
- Stay active in a hands-on, fast-paced role
- Be part of a supportive, team-oriented environment
- Opportunities to learn, grow, and develop your skills
What You’ll Do:
- Clean and maintain public areas, restrooms, fitness spaces, and guest-request areas to brand standards
- Wash, dry, fold, and stock linens and ensure housekeeping has enough supplies for each shift
- Deliver items to guest rooms and assist with late checkouts as needed
- Handle minor maintenance tasks (light bulbs, touch-up painting, basic plumbing/HVAC troubleshooting)
- Record and track maintenance issues using Quore and communicate updates to leadership
- Respond to guest requests and concerns in a timely, professional manner
- Keep storage and laundry areas clean, stocked, and organized
Who You Are:
- Friendly, guest-focused, and professional in appearance and attitude
- Reliable with flexible availability, including evenings, weekends, and holidays
- Safety-minded and comfortable working with cleaning chemicals and equipment
- Physically able to stand/walk for extended periods and lift 30 lbs
- Comfortable using basic computer systems for logging work and communication