What are the responsibilities and job description for the Room Attendant position at Courtyard by Marriott Ames?
Job Summary: Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.
Job Duties:
Maintains the hotel rooms and building to ensure a safe and clean experience for hotel guests, associates and vendors.
Sets up cleaning cart with supplies. Maintains carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas, and hallways.
Washes shower walls and tub, cleans toilets and stall walls. Wipes exposed pipes, cleans mirrors, sinks and walls in order to have clean and sanitary guest and public restrooms.
Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest, or is soiled or torn, to ensure adequate supply for arriving guests.
Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
Dusts and polishes all furniture, fixtures and wall hangings.
Strips bed of all linens and remakes with fresh linens.
Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies (e.g., hangers, extra blankets, extra pillows).
Vacuums rooms, public areas, and hallways.
Inspects door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
Checks lights and remotes to ensure all are in working order.
Maintains a friendly, cheerful, and courteous demeanor at all times.
Performs other duties as assigned.