What are the responsibilities and job description for the Room Attendant position at Courtyard Boston Downtown/North Station?
Position Overview:
Reporting to the Executive Housekeeper, Room Attendants at the Courtyard Boston Downtown/North Station are responsible for providing quality housekeeping service to our valued guests. Exercising a keen eye for detail and a meticulous approach to all work, Room Attendants must be organized and efficient and possess a passion for teamwork and cleaning.
Essential Job Functions:
- Cleans and sanitizes bathrooms, changes linens and makes beds of assigned rooms on a daily basis
- Ensures detailed cleanliness of entire guest room, to include dusting and vacuuming
- Sweeps and mops bathroom floor and sanitizes bathtub/shower, sink area and toilet.
- Replenishes amenities and towels
- Checks under bed for dust, forgotten items, etc
- Cleans mirrors and disinfects doorknobs, remote and telephone
- Makes sure all rooms have all brand required materials
- Communicates room status to Executive Housekeeper and Engineering team as needed
- Other duties and responsibilities as assigned
- The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description
- Maintain a safe work environment for co-workers and a safe hotel for guests
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to communicate effectively with guests and co-workers and respond to guest requests
- Maintains professionalism at all times, demonstrating courtesy and respect to guests and co-workers
Physical requirements of the position and work environment:
- Must be able to walk, climb stairs
- Must be able to bend, stoop, crouch, twist & turn
- Must use hands to reach, grasp, handle, pull and push
- Must have good near and far vision
- Must be able to hear, talk, smell
- Must be able to lift & carry up to 50 pounds
- Must be able to stand and walk for up to 5 hours and a total of 7 hours in an 8 hour shift.
- Majority of duties performed indoors with a moderate noise level
Salary : $31