Pro Shop Attendant

Job Overview
Join our vibrant team as a Pro Shop Attendant, where your enthusiasm and customer-focused mindset will create memorable experiences for guests and visitors alike. In this dynamic role, you will be the friendly face of our facility, providing exceptional guest services, managing retail operations, and ensuring a welcoming environment. Your energy and attention to detail will help foster a lively atmosphere, whether assisting with equipment rentals, managing event setups, or engaging with guests of all ages. This paid position offers an exciting opportunity to develop your skills in hospitality, events management, and customer service within a resort-like setting.

Duties

• Greet guests warmly upon arrival and assist with inquiries about services, events, and amenities
• Manage the pro shop inventory, including sales of merchandise, equipment rentals, and food service items
• Handle cash transactions accurately while maintaining proper cash handling procedures
• Support event management activities by setting up equipment, coordinating guest participation, and ensuring smooth operations
• Provide exceptional guest services by addressing concerns promptly and professionally
• Assist with conflict management by resolving guest issues amicably and escalating concerns when necessary
• Maintain cleanliness and organization of the pro shop area to ensure a welcoming environment
• Support lifeguard duties when required, including monitoring pool areas and enforcing safety rules
• Engage with children and families through friendly interactions and activities to enhance their experience
• Contribute to a lively atmosphere by participating in or facilitating public speaking engagements or entertainment during events or gatherings

Experience

• Previous experience in customer service or hospitality roles preferred but not required; enthusiasm is key!
• Background in events management or coordinating group activities is advantageous
• Familiarity with conflict management techniques to handle guest concerns effectively
• Experience working with children or in a recreational environment enhances your ability to connect with diverse guests
• Skills in public speaking can help you engage audiences during events or presentations
• Ability to answer phone calls efficiently with etiquette

Join us to be part of an energetic team dedicated to creating enjoyable experiences for every guest. Your proactive attitude and commitment to excellent service will make a lasting impact!

Pay: $11.00 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Salary : $11 - $15