Deputy Clerk Cashier

Job Summary

At the Clerk of Courts Office, our Deputy Clerk Cashiers play a pivotal role in the Court System. A Deputy Clerk Cashier is not only responsible for the acceptance of payments to be applied to Court Costs, Fines, and Restitution; but also responsible for providing exceptional customer service to all individuals who come to the Costs and Fines Counter, greeting and assisting individuals inquiring about payments, balances, and monies owed. As a Deputy Clerk Cashier, you will be expected to communicate well with the other members of your team, respond to inquiries via email, telephone, and in person, and perform assessments of cases that are being disposed of in the courtroom in real time. Previous experience in cashiering and customer service or public facing roles is a bonus! We strongly believe that it’s important to have a work-life balance here in the Clerk of Courts Office, and our employees are entitled to 13 paid holidays, excellent benefits, and a steady work schedule of Monday – Friday from 8:00 AM – 4:30 PM. We’re excited to hear from you about why you feel that you would be the perfect fit for this role!

About Us

Located in south-central Pennsylvania, York County Government offers many exciting and challenging opportunities to learn and grow in a career while making a difference in the lives of York County residents. Each County department meets a unique need in the community and provides an opportunity for both professional growth and personal satisfaction. York County offers a competitive wage and benefit package.

Responsibilities

JOB RESPONSIBILITIES

• Processing payments by cash, check, money order, credit card and ACH.
• Monitoring cases to be assessed from various court hearings on a daily basis.
• Assessing bills received from various other offices.
• Responding to voicemails, answering phone calls, and responding to email inquiries.
• Resolve issues and respond to inquiries at the Costs and Fines window.
• Balance cashier drawer at the end of each day.
• Process wage attachments and paid in full letters.
• Process daily deposit.
• Communicate with other team members utilizing Microsoft Teams.
• Reply to members of other county offices in a polite and respectful manner.
• Send Wage Attachment information by first class mail for ARD’s.
• Perform assessments of cases to be considered for the ARD Program at the request of the District Attorney’s Office.
• Other reasonable duties as assigned by Supervisor.

Essential Requirements

Physical and Mental Job Requirements

• Ability to Work Full-Time, Day Shift
• Ability to Work Under Minimal Supervision
• Must Initiate Own Work
• Ability to Complete Assignments with Little Oversight Required
• Ability to Work in Unpredictable Environment, Routine Changes Often, Little Structure to Task Sequence
• Ability to Work in Fast Paced Environment
• Excellent Verbal Communication Skills Necessary
• Fluent Reading
• Ability to Hear Required
• 20/20 Vision with Corrective Eyewear
• Complex Computational Skills (Accounting and Financial Skills)
• Frequent Interaction with Customers Required
• Compliance with Employee Dress Code Required
• Must Tell Time to the Minute
• Well Oriented and Familiar with Work Area
• Mobility Within the Building Required
• 75%-100% Sitting
• Bending at Knees and Waist
• Lifting less than 10 lbs.
• Reaching 2-6 Feet

These statements are intended to describe the nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.

Contact Details

If you have any questions, please contact the county's Department of Human Resources at ychr@yorkcountypa.gov.

York County embraces diversity in our community and workforce, and is an Equal Opportunity Employer. All hiring, promotions, demotions, training, and other opportunities are based on qualifications and without regard to race, creed, color, national origin, gender, religion, age, or disability.