Case Manager - Community Outreach

Job Summary

An employee in this class is responsible for planning, organizing, and directing activities, community service, and volunteerism provided by YDC residents as well as identifying opportunities for community representatives to interact with the Center. Additionally, this individual assists in the coverage of the Shelter units of the Youth Development Center in the absence of adequate staffing. This individual assists
staff with an emphasis on community service and promoting the Center as an interactive member of the community. This individual is responsible for developing and maintaining effective relationships with individuals, agencies, and groups, in the community to ensure the most appropriate care is afforded the youth in care. Work is performed under the general supervision of the Assistant Director and reviewed for overall conformance with standard and policy.

About Us

Located in south-central Pennsylvania, York County Government offers many exciting and challenging opportunities to learn and grow in a career while making a difference in the lives of York County residents. Each County department meets a unique need in the community and provides an opportunity for both professional growth and personal satisfaction. York County offers a competitive wage and benefit package.

Responsibilities

• Interact with residents, public or private agencies, and the general public with tact and professionalism.
• Act as liaison between the Center and Community volunteers and guests.
• Identify and coordinates volunteer service opportunities for residents.
• Identify and coordinates opportunities for community volunteers to provide support to the Center.
• Must pass the Safe Crisis Management course under the direction of a certified instructor.
• Ability to effectively utilize de-escalation techniques.
• Ensure fellow staff complies with operational procedures within the community in accordance with the requirements as delineated in licensing regulations (3800 Regulations) and facility policy.
• Administer medications as needed in the absence of the facility nurse and applies health, safety, first aid, and personal hygiene practices as needed.
• Respond to crisis behaviors as manifested by emotionally challenged youth and models individualized approach to children as needed.
• Research and participate in County/State or other professional studies for the improvement and advancement of all facility programs and activities.
• Develop programming that engages youth in educational studies and community activities.
• Coordinate in-service programs assisting counselors and other personnel in educating facility youth.
• Participate in inter-agency planning to increase opportunities for community participation and interaction with Center programming.
• Must report any arrests, convictions, or infractions of the law to the facility Director.
• Normal work hours will be 8AM-4 PM, but schedule is flexible, including but not limited to, when unforeseen events take place leading to a shortage of staff stationed within the building.
• Must be able to build a network of community organizations and businesses that will assist in providing life skills, employment opportunities, and partnerships that will provide support for the youth served at YDC.
• Must exhibit strong organizational skills with the ability to plan, communicate, and oversee multiple projects for the various programs offered at YDC.
• Responsible for tracking and measuring the outcomes of job placement and community outreach.
• Must utilize the tools and practices of the Sanctuary Model to include the 7 commitments, the S.E.L.F. model, red flag reviews, safety plans, and community meetings in their day-to-day interactions with kids, counselors, management, and the community.
• Other reasonable duties as assigned by Senior Management.

Essential Requirements

• Bachelor’s Degree and one year of experience working with children or a minimum of an Associates Degree or 60 credit hours from an accredited college or university and three year of experience working with children is required.
• Must have child abuse and criminal history clearances in accordance with 23 P.A.C.S. §§ 6301 -6385 and Chapter 3490.
• Must be able to effectively use Microsoft products to include (Excel, Word.)
• Must be able to effectively read, write, speak, and understand the English language.
• Must pass a physical health examination prior to employment and every 2 years thereafter

Contact Details

If you have any questions, please contact the county's Department of Human Resources at ychr@yorkcountypa.gov.

York County embraces diversity in our community and workforce, and is an Equal Opportunity Employer. All hiring, promotions, demotions, training, and other opportunities are based on qualifications and without regard to race, creed, color, national origin, gender, religion, age, or disability.