What are the responsibilities and job description for the Case Worker Supervisor-Working Title: Housing Choice Voucher Program Supervisor-Community Assistance position at County of Volusia?
The County of Volusia is seeking a Case Worker Supervisor - Working Title: Housing Choice Voucher Program Supervisor for the Community Assistance Division. The position will be responsible for determining eligibility for subsidized housing qualifications/requirements. Specifically the selected candidate will assist with the planning and managing of the Housing Choice Voucher Program (Section 8), Family Self Sufficiency Program (FSS), Family Unification Program (FUP), Mainstream Program, Section 8 Homeownership Program and other programs to implement all activities associated with providing those services to include but not limited to scheduling appointments, processing program applications, determining income eligibility, prepare and monitoring contracts, preparing weekly and monthly reports.
Additionally, the position will be responsible for assisting in the Human Services activity. This includes implementation of other grants as assigned to include all required documents, maintaining files, and adhering to federal and state grant program regulations.
*This position is posted on a continuous basis and may close without notice.*
(NOTE: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)
- Screens and interviews applicants/participants for housing assistance.
- Evaluates and verifies income, family status and related information.
- Makes proper disposition or referral of case, on basis of eligibility.
- Counsels with applicants/participants for assistance to determine eligibility under existing laws and federal regulations.
- Performs social work services directed toward increasing participation in the Family Self-Sufficiency Program.
- Overseas the training process and provides training as needed to Housing Choice Voucher Program employees.
- Consults with applicant/participant and makes referrals as may be necessary.
- Advises clients of availability of social services in the community that assist with a wide variety of social and financial challenges.
- Prepares documents and contracts.
- Prepares reports with correspondence on assigned cases and maintains related status records.
- May be assigned to other county locations based upon operational needs.
- Attends work on a regular and consistent basis.
- Must adhere to Federal, State, County and Local ordinances.
- Responds to emergency situations.
- Performs other duties as assigned.
High School diploma or GED and six (6) years of experience in social work or related area.
OR
Bachelor’s degree in Sociology, Social Work or related field and two (2) years of experience as a Social Worker in a human services organization.
A comparable amount of education, training, or experience may be substituted for the minimum requirements.
The preferred candidate, having met the requirements, should have strong organizational and mathematical skills, experience with case management in a fast pace/high volume public/client traffic area, as well as working with federal funded programs.
Must possess and maintain a valid driver's license at time of hire.
Must possess and maintain a valid Florida driver’s license within 30 days of hire and maintain thereafter.
- Knowledge of the principles and practices of social work and the recognized social work methods and techniques.
- Knowledge of applicable laws, rules, and regulations relating to providing public assistance and medical care.
- Ability to achieve rapport and to establish effective relationships with applicants, victims, law enforcement officers/agency staff, their relatives, and other interested persons.
- Ability to manage multiple priorities.
- Ability to work under stressful conditions.
- Ability to conduct correspondence and to prepare and submit comprehensive reports.
- Ability to submit and maintain accurate records and reports
- Ability to communicate effectively, both orally and in writing.
- Ability to express ideas clearly and concisely, orally and in writing to groups and individuals.
- Ability to respond to emergency situations.
- Ability to establish and maintain effective working relationships.
- Ability to work under stressful conditions.
- Ability to interact effectively with others.
- Must be able to relocate to other county locations based upon operational needs.
ADA REQUIREMENTS:
Environmental Demands: Inside work. Some exposure to inclement weather to include, but not limited to rain, heat, and/or wind.
Physical Demands: Sedentary work. Finger dexterity. Ability to talk, hear; visual acuity (depth perception, peripheral vision) necessary to operate a motorized vehicle. Ability to lift, push, pull and/or carry a minimum of 15 pounds.
Mental Demands: Ability to read and comprehend instructions, manuals, reports, memos, and letters. Ability to perform basic mathematical computations. Ability to apply rules, policy, and procedures to real life situations. Ability to speak clearly and concisely. Ability to complete forms. Ability to write letters, summaries, etc. detailing information and data.
Physical Demands: Sedentary work. Finger dexterity. Ability to talk, hear; visual acuity (depth perception, peripheral vision) necessary to operate a motorized vehicle. Ability to lift, push, pull and/or carry a minimum of 15 pounds.
Mental Demands: Ability to read and comprehend instructions, manuals, reports, memos, and letters. Ability to perform basic mathematical computations. Ability to apply rules, policy, and procedures to real life situations. Ability to speak clearly and concisely. Ability to complete forms. Ability to write letters, summaries, etc. detailing information and data.
Volusia County is a drug free workplace and an Equal Opportunity Employer committed to a diverse workforce. Veterans' preference is provided to qualified applicants pursuant to State law.
