What are the responsibilities and job description for the Employment/Eligibility Administrator position at County of Solano?
The Employment and Eligibility Services Division within the Health & Social Services Department connects community members who qualify with food, health care, financial, employment, and other supportive services to promote healthy, safe, and stable lives. The division serves more than 1 in 3 county residents through programs including Medi-Cal, CalFresh, CalWORKs, and General Assistance.
THE POSITION
The Administrator provides executive oversight for a workforce of more than 400 full-time employees through multiple levels of management and is responsible for planning, organizing, directing, and evaluating the delivery of a broad portfolio of federally, state, and locally funded public assistance programs, including CalWORKs, CalFresh, Medi-Cal, General Assistance, employment services, housing assistance, and other supportive service programs. The position ensures compliance with complex federal and state laws, regulations, and performance standards while advancing continuous improvement, operational excellence, and equitable service delivery.
As a key member of the Division's executive leadership team, the Administrator provides leadership, mentorship, and accountability to managers, supervisors, and professional staff. The position develops organizational strategies to improve program performance, workforce effectiveness, customer service, and operational efficiency through data-driven decision making, performance management, and implementation of corrective action plans.
The Administrator directs and oversees critical administrative functions that support Division operations, including workforce planning and recruitment, staff development and training, quality assurance and quality control, policy development and implementation, CalSAWS operations, contracts and vendor oversight, reporting, clerical support services, fiscal management, and operational compliance. The position assists in developing and administering divisional budgets, monitors expenditures, ensures compliance with federal, state, and local funding requirements, and develops budget justifications for staffing, technology, and program enhancements.
This position serves as the Division's representative with executive leadership, the Board of Supervisors, County departments, labor organizations, community-based organizations, state agencies, and other governmental partners. The Administrator prepares and delivers complex policy recommendations, operational analyses, budget presentations, and strategic reports while fostering collaborative partnerships that strengthen service delivery and improve outcomes for vulnerable populations.
The Administrator evaluates organizational performance using quantitative and qualitative data, identifies emerging trends and service gaps, develops strategic and operational plans, and leads organizational change initiatives designed to improve efficiency, compliance, and customer outcomes. The position exercises significant independent judgment in interpreting legislation, developing policies and procedures, resolving complex operational issues, managing personnel matters, and ensuring the Division's programs are administered in accordance with applicable federal, state, and local laws and regulations.
Successful performance in this position requires extensive knowledge of public assistance program administration, governmental budgeting and fiscal management, organizational leadership, labor and personnel management, strategic planning, performance measurement, policy development, and continuous quality improvement. The position demands exceptional analytical, communication, and relationship-building skills, along with the ability to lead large, complex organizations through changing regulatory environments while maintaining a strong commitment to customer service, employee development, fiscal stewardship, and operational excellence.
POSITION REQUIREMENTS
Experience:
Education:
LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS:
- Applicants may be required to possess a valid California Driver’s License, Class C
SELECTION PROCESS
08/06/2026 - First application review deadline to submit application and required documents.
Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.
A minimum score of 70% is required to continue in the selection process, unless otherwise announced.
All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change.
RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.
HOW TO APPLYApplications must be submitted through the NeoGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (e.g.: degree/transcripts, certificates, licenses, DD-214, ADA Accommodation Request, etc.) must be submitted by the application review deadline. . Resumes are not accepted in lieu of completing the application. You will be evaluated based on the information provided on the application. Please ensure any experience you believe qualifies you for the job is reflected in your application’s employment history. When completing employment details and/or responding to supplemental questions, do not write “see resume,” as resumes will not be reviewed and this will be considered an incomplete application.
Previously submitted application materials (e.g., copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.
Any further questions can be directed to the Department of Human Resources at (707) 784-1113, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA
Please note that all dates/times listed in the job announcement are Pacific Time.
DOCUMENT SUBMITTAL REQUIREMENTS
A bachelor's degree is required for this position. All applicants are encouraged to submit either a copy of their college diploma (verifying the degree, date earned and area of specialization) or transcripts (official or unofficial which verify the institution, student name, date and degree conferred) by the application review deadline. Candidates who fail to submit their diploma or transcripts by the application review deadline will be disqualified from the recruitment.
PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained.
How to Submit Your Documents
In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.gov. Be sure to include the recruitment title (Employment/Eligibility Administrator) and the recruitment number (26-147290-01) in your email or fax.
Americans with Disabilities Act
It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job.
APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”)
in the Human Resources Department by the application review deadline. Applicants will be contacted to discuss the specifics of the request.