What are the responsibilities and job description for the Agency Staff Services Analyst I/II position at County of Shasta?
THE CURRENT VACANCY IS IN THE
SHASTA COUNTY DISTRICT ATTORNEY’S OFFICE
ORAL EXAM IS TENTATIVELY SCHEDULED FOR JANUARY 2025
SEE “SPECIAL REQUIREMENT” SECTION REGARDING
POSSESSION OF A VALID DRIVERS LICENCE
RESPONSES TO SUPPLEMENTAL QUESTIONS REQUIRED
FINAL FILING DATE: DECEMBER 30, 2025, AT 5:00 PM
SALARY INFORMATION
Agency Staff Services Analyst I: $4,327 - $5,522 APPROXIMATE MONTHLY* / $24.96 - $31.86 APPROXIMATE HOURLY*
Agency Staff Services Analyst II: $4,770 - $6,089 APPROXIMATE MONTHLY* / $27.52 - $35.13 APPROXIMATE HOURLY*
This position is in the UPEC - General bargaining unit. Please refer to the applicable bargaining unit labor agreement (Memorandum of Understanding) for potential future salary increases: Shasta County Labor Agreements
ABOUT SHASTA COUNTY
Shasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.
ABOUT THE DEPARTMENT
The District Attorney’s office is comprised of three main units: The Prosecution Unit, the Bureau of Investigations, and the Crime Victims Assistance Center.
The District Attorney acts as the public prosecutor for all crimes committed in Shasta County. The Prosecution Unit evaluates all reported crimes to determine if sufficient evidence exists to prosecute individuals for felony and misdemeanor offenses. In those cases where the prosecution unit finds sufficient evidence, a criminal prosecution is undertaken.
The District Attorney is empowered to conduct independent investigations. The investigators employed by the District Attorney are sworn peace officers who work in the Bureau of Investigations.
The Crime Victims Assistance Center (CVAC) meets the needs of victims in our community through collaborative services provided with courteous, efficient professionalism. The goal is to graciously serve our community members by assisting and advocating for safety, healing, justice and restitution. CVAC provides support and resources to people in our community who have been victimized. The criminal justice process is often confusing and overwhelming and our CVAC unit helps victims navigate the process.
The office is also supported by a Fiscal team, in-house IT department, Community Education team, and administrative professionals. These hard-working individuals ensure efficient operations throughout the department and provide support for their specific units.
Learn more about the District Attorney’s office:
ABOUT THE POSITION
Agency Staff Services Analyst I: Under direction, to perform a variety of administrative and fiscal analysis work and participate in special studies or projects; to perform related work as required.
Agency Staff Services Analyst II: Under direction, to perform data analyses, develop data collection systems, assess, and disseminate information, participate in special studies or projects, and develop policy implications/recommendations of analyzed information; to perform related work as required.
DISTINGUISHING CHARACTERISTICS
Agency Staff Services Analyst I: This administrative analyst class is responsible to a supervisor or manager for performing various staff administrative and analysis work. Work may include diverse special projects with rigid deadlines and grant writing.
Agency Staff Services Analyst II: This data analyst class is responsible to a supervisor or manager for performing various data collection and analysis work. Duties will include data collection design, analysis, report writing and policy development, and may include diverse special projects with rigid deadlines. This position is distinguished from the Agency Staff Services Analyst I by its responsibility for more complex projects, emphasis on outcomes evaluation and policy development in relation to analyzed data, and its enhanced level of computer savvy and data management skills.
IDEAL CANDIDATE
The ideal candidate needs to have experience in the following areas: editing/redacting video, photos, and audio, be proficient in the Microsoft Office Suite; specifically, Word, Excel, PowerPoint, Outlook, OneNote, Power BI, and Teams. Have excellent customer service skills and be able to help staff with computer, phone, and miscellaneous technology issues. This position will also help to tabulate data for statistics, error clean up and have critical thinking skills to help research/solve issues in any of the programs that we use in the District Attorney’s Office. An ideal candidate needs to be a self-starter, very organized, work well under a deadline, and have at least one year of clerical experience.
Duties may include, but are not limited to, the following:
Agency Staff Services Analyst I: Gathers, tabulates, and analyzes data; draws organization, workload, and other charts; prepares reports and makes recommendations on procedures, policies, and program alternatives; makes recommendations on financial, personnel, client, and other administrative systems; monitors contracts; writes a variety of complex reports; orders supplies; prepares correspondence; and may assist in the supervision of staff.
Agency Staff Services Analyst II: Collects, enters, validates, extracts, and analyzes data on current issues of concern; designs data collection methodology; draws logical conclusions from analyzed data and makes recommendations on procedures, policies, and program alternatives; develops “user-friendly” reports or otherwise prepares data for dissemination; conducts reviews of program data to assess outcome impact and cost effectiveness; assists department staff in gathering and entering information into data systems; works with and assists in maintaining the integrity and reliability of existing database or other software programs, to analyze, collect and display information; plans and develops software applications to link programs; may assist in improving the Departments ability to assess outcomes; participates in program evaluation study design and implementation; conducts reviews of existing programs to assess outcome impact, work load distribution, or cost-effectiveness; may make recommendations on financial, personnel, client, program, community or administrative systems, as assigned; prepares correspondence and may assist in the development or preparation of proposals for state, federal or private foundations; and may assist in the supervision of staff.
It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.
Any combination of education and experience sufficient to directly demonstrate possession and application of the following:
Agency Staff Services Analyst I:
Knowledge of: General public and business administration practices; governmental functions and organization; principles and practices of the functional areas germane to this specialized position.
Ability to: Gather and analyze data; identify problems and central issues; reason logically; perform and document research in dealing with administrative issues; read and interpret operating procedures and regulations; recommend and implement changes; speak and write effectively; establish effective working relationships with those contacted during the course of work; work independently and accept increasing responsibility.
Agency Staff Services Analyst II:
Knowledge of: General public and business administration practices; governmental functions and organization; principles and practices of the functional areas germane to this specialized position; data collection methodology and statistical analysis; and assessment, policy analysis, and program and outcome evaluations.
Ability to: Gather and analyze data; identify problems and central issues; reason logically; perform and document research in dealing with administrative issues; read and interpret legislation, policies, operating procedures, and regulations; recommend and implement changes; speak and write effectively; establish effective working relationships with those contacted during the course of work; operate a personal computer, including word processing, statistical analysis, database, graphics presentation, and electronic file transfer software packages; maintain confidentiality, prioritize work independently, manage personal stress, accept increasing responsibility; and actively promote the mission of the department to which assigned.
MINIMUM QUALIFICATIONS
Agency Staff Services Analyst I:
- A bachelor's degree from an accredited college or university AND journey level clerical experience.
Supervisory experience or experience providing program management recommendations may be substituted for the required education on a year-for-year basis.
Agency Staff Services Analyst II:
- A bachelor’s degree from an accredited college or university AND one (1) year of experience equivalent to an Agency Staff Services Analyst I with Shasta County.
SPECIAL REQUIREMENTS
Some positions in this classification may require possession of a valid California driver's license. Employees who drive on County business to carry out job-related duties must possess a valid California driver's license for the class of vehicle driven and meet automobile insurability requirements of the County. Eligibility for employment for those who do not meet this requirement due to disability will be reviewed on a case-by-case basis by the appointing authority.
SUPPLEMENTAL QUESTIONS
Responses to the following must be submitted with a completed application.
- Do you have a bachelor’s degree from an accredited college? If “Yes,” please indicate the type of degree you received and the college you received it from. If “No,” type N/A.
- How many years of journey level clerical experience do you have?
- Less than one year
- 1 - 2 years
- 2 - 3 years
- 3 – 4 years
- 4 – 5 years
- 5 or more years
- Please list the job title(s), dates of employment, and the duties clarifying where you obtained the journey level experience. If none, type N/A.
- How many years of supervisory experience or experience providing program management recommendations do you have?
- Less than one year
- 1 - 2 years
- 2 - 3 years
- 3 – 4 years
- 4 – 5 years
- 5 or more years
- Please list the job title(s), dates of employment, and the duties where you obtained the supervisory experience or experience providing program management recommendations. If none, type N/A.
- Do you have one (1) year of experience equivalent to an Agency Staff Services Analyst I with Shasta County? If “Yes,” list the job title(s), dates of employment, and the duties where you obtained this experience. If “No,” type N/A.
- Do you have any experience working with Audio, Video, and Photos? Yes/No
- Please list your experience working with Audio, Video and Photos. If none, type N/A.
- This position is in an office that works closely with victims of crime. Do you understand that some tasks required in this role may involve reading police reports, hearing stories about victimization, exposure to graphic materials, and speaking with victims on the phone or in person? Yes/No
- I acknowledge this position may require a valid California driver's license. Yes/No
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
OTHER CONSIDERATIONS
- All new employees are required to have their paycheck directly deposited to a bank account.
- Some positions may require a valid California driver's license and acceptable driving record according to County policy.
- Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.
- As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints). An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.
- Based on the results of the background investigation and criminal history check, applicants may then be provided with an offer of employment conditioned on the results of a medical examination, which includes drug/alcohol testing.
- Shasta County participates in E-Verify. For more information visit DOJ Right to Work Poster. If you do not have internet access, contact Personnel at (530) 225-5515 to request a flyer.
- In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.
- Positions in this classification are covered by a collective bargaining agreement between the County and the United Public Employees of California – General Unit.
- Employees in this classification are covered under the CalPERS retirement program. Depending on the provisions of the California Public Employees’ Pension Reform Act (PEPRA) and other applicable laws, an employee in this classification will be covered under one of the following CalPERS retirement formulas: (1) 2% at 55, (2) 2% at 60, or (3) 2% at 62. An employee in this classification will also contribute up to 9.5% his/her pay to this plan or will contribute such other amount to the plan as authorized by PEPRA and other applicable laws. Please visit our employees benefit page at Shasta County Employee Benefits for additional information regarding benefits and CalPERS coverage information. The provisions in this flyer and on the County website are for information purposes only. To the extent the provisions of the flyer or the County website are inconsistent with PEPRA and other applicable laws, PEPRA and other applicable laws shall govern.
Shasta County Personnel will accept applications and responses to the supplemental questions until 5:00 p.m., on December 30, 2025. A resume and/or cover letter will be accepted in addition to the application but will not serve as a substitute for a completed application. It is not acceptable to complete the application with statements such as “Refer to resume and/or cover letter,” or “See attached resume and/or cover letter.” The application must be completed in its entirety prior to submission. Incomplete applications will not be processed. Closing date postmarks or faxes will not be accepted. This recruitment will establish a list that may or may not be used by other departments. Prior applicants must reapply to be considered.
Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination. Meeting the announced requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.
Veterans' Credit: Veterans (as defined by California Government Code section 18973) who have been discharged from military service under conditions other than dishonorable and who receive a passing score on all components of the employment examinations (up to and including oral examinations) shall receive credit for an additional five points to be added to their final examination score. To be considered for this credit, a veteran must provide a copy of his or her discharge document (DD-214 or equivalent) and information as to the type of discharge (honorable, dishonorable, etc.) with the employment application on or before the final filing date.
Applicants are encouraged to apply online at www.ShastaCountyCareers.com or submit an application to the Shasta County Personnel Office.
Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.
Shasta County will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Shasta County is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act.
SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
Shasta County Personnel
1450 Court Street, Suite 348; Redding, CA 96001; (530) 225-5515
Salary : $51,924 - $73,068