What are the responsibilities and job description for the Control Center Operator position at County of San Juan (NM)?
JOB
Essential Job Functions: The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.
Under general supervision of shift sergeants, the position will monitor detention center premises to detect and communicate incidents; comprehend and operate the touch screen system and closed-circuit television monitors; immediately notifies detention officers and supervisors of need for corrective action. Camera Monitor positions are within the facility, individual can be assigned to various post of B Tower, C Tower, C Max Tower, A Control, and Booking Control. This position performs surveillance within a secure detention facility and follows all safety standards.
EXAMPLE OF DUTIES- High School Diploma or GED equivalent.
- Must be at least 18 years of age.
- Valid State of New Mexico Driver's license or able to obtain within six (6) months of employment.
Essential Job Functions: The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.
- Monitor security cameras, operate computer security systems, and maintain accountability sheets for court lists and “time out of cell” logs for individual detainee and/or group of detainees. Maintain and update population reports, as needed.
- Conduct post inventory, log, and track information to activity logbook at the start of shift on first aid kits, rescue hooks, trauma bags; this also includes logging activities for prescription medicine pass, meals, commissary deliveries, and legal visits.
- Monitor radio transmission and use a radio to communicate with staff.
- Provide and communicate to detention officer’s request for information from a detainee’s computer file.
- Operate the facility doors using door and intercom systems.
- Coordinate detainee legal visits with the front desk.
- Observe television screens that transmit in sequence views of Detention Center sites.
- Maintain surveillance of location where incidents are developing.
- Immediately contact shift supervisor or designee to report disruptive activity and its location. In cases of extreme emergency when unable to contact shift supervisor contact the Operations Lieutenant.
- Adjust monitor controls when required to improve reception; notify repair service of equipment malfunctions.
- On occasion may provide back up support to PBX/front desk area.
- Perform other related duties as assigned.