What are the responsibilities and job description for the Eligibility Supervisor position at County of Riverside?
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The Department of Public Social Service is seeking multiple Eligibility Supervisors for positions throughout Riverside County.
This recruitment will also be used to fill vacancies that may occur through the upcoming weeks. Interested candidates are encouraged to apply now.
The Eligibility Supervisor will be responsible for the work of a unit of Eligibility Technicians engaged in determining initial and continuing timely eligibility for one or more aid categories (CalWORKs, Medical/CalFresh) in accordance with established procedure; and to do other work as needed.
The department desires candidates with experience in a supervisory or lead role with responsibility for overseeing staff; experience managing a case load where you determined initial and continuing eligibility for a California Department of Public Social Services (CalWORKs, CalFresh, or Medi-Cal); and experience effectively communicating with internal and external persons for business purposes.
Department of Public Social Services
Under direction, to plan, organize and supervise the work of a unit of Eligibility Technicians engaged in determining initial and continuing eligibility for one or more aid categories in accordance with established procedure; and to do other work as required.
This class is the first-level supervision for Eligibility Technicians performing eligibility determination, grant maintenance functions and eligibility validation of one or more of the categorical aid programs.
The Eligibility Supervisor differs from the Social Service Supervisor in that incumbents are not required or authorized to supervise the provision of social services. • Plans, assigns, and supervises the work of a unit of Eligibility Technicians engaged in eligibility determination and grant maintenance functions.
• Participates in the training and development of Eligibility Technicians and other staff; holds group or individual conferences with subordinate staff members to discuss or interpret departmental rules, regulations and policies.
• Confers with assigned workers and provides supervision on the more difficult eligibility problems; review the quantity and quality of work performed by workers in the unit.
• Collaborates with other supervisors in coordinating the activities of professional and technical staff; assists workers in identifying problems requiring referral to the social services section, such as the client's inability to manage individual/personal affairs.
• Takes part in studies or research projects; interviews complainants and makes adjustments if necessary.
• Receives and prepares correspondence; prepares reports relating to the activities of the unit or on other matters.EITHER I
Experience: One year of experience as an Eligibility Technician III or two years of experience as an Eligibility Technician II with Riverside County.
OR II
Education: Completion of 60 semester or 90 quarter units from a recognized college with a minimum of 15 semester or 23 quarter units in one or more of the following areas: public or business administration, social or behavioral science, supervision, or a closely related field; Additional qualifying experience may be substituted for the required education on the basis of one year of experience for 30 semester or 45 quarter units of college level coursework.
AND
Experience: Two years of experience equivalent to Riverside County's Eligibility Technician III or three years of experience equivalent to Riverside County's Eligibility Technician II classification in a California County Department of Public Social Services.
Knowledge of: The functions of public social service agencies and the principles of income maintenance and public social services; the sources of information necessary to determine eligibility of applicants or recipients for various aids; the principles of supervision; training and instructional methods and techniques.
Ability to: Plan, assign and supervise the work or others; speak and write effectively; establish and maintain cooperative working relationships with fellow employees and the general public; work effectively with other disciplines; train and develop staff; identify problems requiring referral to other agency staff; use available sources of information effectively in determining eligibility.
Other Requirements
License: Possession of a valid California Driver's License is necessary at the time of hire and must be maintained throughout employment. County vehicles may be available but are not guaranteed. Employees may be required to use their own vehicles for field travel. Mileage reimbursement is available when using a personal vehicle for County business.
What's Next?
This recruitment is open to all applicants.
Applicants who are current County of Riverside employees and/or current employees of the Department of Public Social Services may be considered before other applicants depending on the volume of applications received.
Qualified applicants may be considered for future vacancies throughout the County.
Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted.
Application Period:
BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE.
A description of job duties directly copied from the job classification or job posting will not be considered.
Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. All applicants must submit a complete application by the deadline. No late applications will be permitted.
Include relevant work experience details on resume and/or application.
Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered.
Degree Verification:
Upon application, upload a copy of your official/unofficial transcripts.
A copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).
Reasonable Accommodations:
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/.
Veterans’ Preference:
The County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. See the policy here (Download PDF Reader).
Additional Information:
Contact Christopher Recinos Crecinos@rivco.org with any questions regarding this recruitment.
Salary : $53,414 - $68,321
