Regional Services Manager

This recruitment is being held to establish an open eligible list to fill current Library Manager, Senior positions within the OC Public Libraries branches, a division of OC Community Resources (OCCR). This recruitment may also be used to fill positions in similar and/or lower-level classifications.


OC PUBLIC LIBRARIES (OCPL)
OC Public Libraries is a network of 29 branches serving 23 cities and unincorporated areas of Orange County, plus a branch for residents of Orangewood Children’s Home. Guided by our mission to Empower & Enrich Our Communities and our vision of Open Doors, Free Access, Community, OCPL provides residents with access to books, digital resources, programs, and services that foster lifelong learning, literacy, and connection.

Our dedicated staff deliver exceptional service and innovative programs across a system that values community engagement, equity, and excellence. Click here for more information on OC Public Libraries.

THE OPPORTUNITY

OC Public Libraries (OCPL) is seeking a dynamic leader to serve in a Library Manager, Senior position. While future vacancies may include the oversight of the Bibliographic Services operation, the current vacancies are for a Regional Services Manager to provide management oversight for a geographic region composed of 10-12 branch libraries. As a member of the OCPL Administrative Team this manager will: oversee branch operations; supervise branch managers and coordinate activities within the region to ensure system-wide consistency; work within OCPL Administrative Team to develop public services practices and policies; participate in County-wide projects. The position reports directly to the Assistant County Librarian.  
 
 The Regional Services Manager duties and responsibilities include but are not limited to the following:

• Serves on the Library’s Administrative Management Team, providing high-level, strategic leadership for the entire organization, helping to create and guide system wide strategies and budgets to advance OCPL’s mission.
• Develops short and long-term strategic plans for the Library and oversees implementation to library branches to support OCPL’s mission. 

• Plans, implements and evaluates library services and programs to ensure compliance with strategies and performance goals; develops, revises and supervises the implementation of operational policies; manages work systems and processes; maintains and updates procedures, and ensures compliance; researches trends and best practices; and recommends and implements changes. 
• Manages and assigns the work of branch librarians at varying branch tier levels or the bibliographic services unit, including overseeing or conducting performance evaluations, employee development, hiring, discipline, and termination procedures as well as directly supervises professional, paraprofessional and support staff, as assigned.

• Reviews and recommends budgetary proposals for adjustments or enhancements of new positions, books and materials, branch alterations and improvements, furniture and equipment. Anticipates, prepares for, makes recommendations and monitors the above items relative to branch, region-wide and system-wide needs.
• Uses the OCPL automated system and contemporary technology to prepare correspondence, update and distribute reports and statistics, and create presentations as needed.
• Evaluates and coordinates the selection of system-wide databases and or integrated library system (ILS).
• Works effectively with other OCPL and County administrative units to provide effective support to branches and services to the public, including Bibliographic Services, Programs, Marketing and Outreach, Adult Literacy, and the County Counsel, Risk, Safety, Purchasing, Information Technology, Budget and Human Resources departments.
• Makes formal presentations and represents OCPL to Friends of the Library, community groups, individuals, city and county officials and the media.

• Escalates issues and flags potential concerns to appropriate parties.
• Leads meetings and committees and mentors OCPL staff to positively reflect OCPL’s mission, vision, and values.

DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES
The ideal candidate will be an inclusive, collaborative leader with outstanding communication skills. In addition, the ideal candidate must be a self-starter who proactively looks for solutions and who has the energy, drive, creativity, flexibility, results-orientation, and tolerance that is necessary to oversee a large, demanding public library and who has had significant successful experience in management and finance including experience in a public sector setting.
 
 The ideal candidate's application will demonstrate extensive experience, knowledge, and/or ability in the following core competencies:
  
Library Expertise 

• Master’s degree in Library Science, Library and Information Science, or a closely related field from a program accredited by the American Library Association (ALA).
• One (1) year experience as a Library Manager or its equivalent with the County of Orange or Five (5) years of professional librarian experience related to assignment must include two (2) years of lead/supervisory experience.  
• Experience working in a multi-outlet library system.
• Experience in obtaining library related grants.
• Knowledge and experience in working with an Integrated Library System (ILS).
• Experience in coordinating large system-wide library programs.
• Knowledge of current library trends and issues.
• Business acumen while leading as a successful business administrator in an ethical and customer focused manner.
• Proven analytical and strategic skills, with experience creating strategic plans and objectives, and the detail orientation and follow through to implement those plans and to achieve or exceed goals.
• Flexibility and adaptability to adapt to shifting priorities and change in the fiscal or political climate of the library.
• Making sound business decisions based on limited, complex or contradicting information and ethical principles.
• Identifying opportunities for continued improvements while using creativity and integrating new approaches in solving problems.
• Open and effective communication skills with all levels of staff, both in person and in writing across a diverse range of educational and social backgrounds.
• Discretion and acumen working with governmental officials.
• Organizational skills that include establishing priorities for subordinate staff and working effectively with staff to execute priorities.
• Awareness and exhibition of fiscal responsibility, and the ability to make effective use of available resources.
• Confidence and sophistication are needed to lead an organization that provides direct service to the public.
• Diverse public services background, including a combination of work history in a variety of crucial public library areas.

Supervision

• Works collaboratively with direct reports to align personal development and goal achievement with business objectives and County vision.

Analysis

• Researches, organizes, accurately interprets and applies relevant data.

Effective Communication

• Delivers a message orally and in writing in such a way that the receiver understands the message the way that it was intended.

Leadership/Judgement

• Guides and directs others toward meeting business objectives, while encouraging openness, creativity and innovation.

Planning and Organization

• Effectively prioritizes work and meets established deadlines.

 Problem Solving

• Accurately identifies issues, impacts and solutions.

Results Oriented

• Achieves measurable results.

MINIMUM QUALIFICATIONS
Please click here to view the minimum qualifications for Library Manager, Senior.

RECRUITMENT PROCESS

Application Screening| (Refer/Non-Refer)
Human Resource Services (HRS) will screen applications and supplemental responses for qualifications that meet minimum qualifications, are highly desirable, and are most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.

Structured Oral Interview (SOI) | (Weighted 100%)
Candidates will be interviewed and rated by an oral interview panel of job knowledge experts; rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list.
  

Based on the Department's needs, the selection procedures listed above may be modified. Candidates will be notified of any changes in the selection procedures.

Eligible List 
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.
EMAIL NOTIFICATION:

Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.

FREQUENTLY ASKED QUESTIONS:

Click here for additional Frequently Asked Questions.
 
For specific information pertaining to this recruitment, contact Rula Dabit at 714.480.2884 or rula.dabit@occr.ocgov.com. 

Salary : $116,251 - $161,013