Clerk Typist 2 - Area Agency on Aging

Application Requirements

In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Applications submitted with incomplete or missing education and/or work experience sections will be considered incomplete and will not be reviewed. These applicants will be disqualified from consideration. The attachment of a resume to the application does not fulfill this requirement and will not prevent incomplete applications from being rejected. Education and work experience fields must be completed, regardless of the presence of an attached resume.

Once the posting closes, all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the Minimum Requirements for this position as noted in the Job Description. We encourage all applicants to provide a comprehensive, concise history of their education, certification, licensing, and employment history. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application.

For questions regarding this posting, please contact Kimberly Lorenzoni, Human Resources Position Specialist at Klorenzoni@norcopa.gov or 610-829-6372

Job Description

GENERAL PURPOSE
The Clerk Typist 2 – Area Agency on Aging position performs a range of clerical duties that require knowledge of computer operations and processing of documents in a variety of functions.

SUPERVISION RECEIVED
This position reports directly to the Aging Care Management Supervisor 1.

SUPERVISION EXERCISED
This position is not responsible for the supervision of other employees.

ESSENTIAL DUTIES OF THE POSITION
Answers Area Agency on Aging’s multi-line telephone and either responds to inquiries, transfers calls to appropriate personnel, or directs calls to appropriate resource. Retrieves and distributes overnight voicemail messages to appropriate staff.

Opens, date stamps, and records incoming mail. Delivers mail to appropriate staff. Processes all outgoing U.S. mail.

Types assignments (letters, memos, forms, reports, Guardianship petitions, etc) from handwritten notes. Completes other typing as assigned. Proofreads finished work for accuracy.

Processes and maintains membership lists for Area Agency on Aging Advisory Council. Assists with events and provides staff support for special projects.

Scans and links consumer records.

Takes daily meal counts from Senior Centers. Records in log and faxes counts to caterer. Enters counts of total meals into spreadsheets.

Collects, copies, faxes, emails, and mails monthly Senior Center menus and calendars to each center and news media.

Responsible for creating and maintaining daily agency sign-in and sign-out attendance forms.

Files Voter Registration Declination Forms in chronological order. Performs monthly shredding when retention is no longer required.

Generates yearly contribution sheets, social/recreation, meal counts, prime time health, and intake forms for Senior Centers.

Monitors supplies of brochures, pamphlets, applications, and other necessary forms. Orders and makes copies as needed.

Compiles packets for Aging Care Managers and ensures packets contain all paperwork needed for each unit.

Assists fiscal with monthly mailing of cost share invoices, as available.

Schedules conference rooms.

Prints and hangs new Job Posting notices.

Prints labels and envelopes for unit.

Assists with bulk mailings.

Adds new consumer data to Aging Data System.

Completes Organizational Unit transfers to other Area Agencies on Aging.

Assists with scheduling appointments for Aging Care Managers.

Checks fax folder and sends faxes via email to appropriate staff.

Updates and creates Word and Excel documents as needed.

Assists with special projects.

*An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

REQUIRED MINIMUM QUALIFICATIONS

EDUCATION & EXPERIENCE – Completion of a high school, or general equivalency diploma;

AND

At least six (6) months as a Clerk Typist; OR

Completion of a high school business curriculum which included at least one typing course.

KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of English grammar, spelling, and punctuation at a level equivalent to that used in writing or adjusting written materials normally consisting of simple sentence structures, one and two syllable words, and punctuation marks for word, number, and sentence separation.

Knowledge of standard office procedures, practices, conduct, and actions necessary in maintaining harmonious working relationships.

Knowledge of the techniques applied in using the English dictionary.

Knowledge of the types, organization, and use of standard office files, logs, forms, and letter formats.

Knowledge of intermediate arithmetic which involves calculations similar to adding and subtracting common fractions, and multiplying and dividing by two or more digits, whole numbers, or decimal multipliers and divisors.

Skill in using a desktop computer keyboard at a minimum speed rate of 40 words per minute.

Ability to communicate appropriately with individuals by phone, face-to-face, email, and in correspondence.

Ability to communicate in English.

Ability to process documents using Microsoft software.

Ability to perform or willingness to learn the programs essential to maintain electronic files, contract tracking, purchase orders, correspond with outside entities.

Ability to read handwritten documents.

Ability to operate PC, printer, calculator, copier, scanner, postage meter, shredder, and other office equipment.

Ability to read, write, speak, understand, and communicate in English to perform the duties of this position.

TOOLS AND EQUIPMENT
Telephone, personal computer (including word processing and spreadsheet software), calculator, writing implements, fax machine, copy machine, and paper shredder.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to walk, sit, talk, and hear.

The employee must occasionally lift and/or move up to twenty-five (25) pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is moderately quiet.

SELECTION GUIDELINES
Formal application, rating of education and experience, interview, and reference check as well as job related tests may be required.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.



FLSA STATUS: FLSA NON-EXEMPT (ELIGIBLE FOR OVERTIME)
DESIGNATION: CAREER SERVICE
PAY GRADE: PS/GR27
UNION STATUS: PSSU

Updated September 2026