MEDICAL CASE WORKER I

We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates.

ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: 

Our department is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four acute hospitals and expanded network of community partner clinics – DHS annually provides direct care for 600,000 outstanding patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion.

For additional information regarding DHS please visit www.dhs.lacounty.gov.  

Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a meaningful role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing.
 
MISSION: 
To advance the health of our patients and our communities by providing extraordinary care. Receives training and participates as a member of the health care and mental health treatment team in interviewing patients/clients, family members and friends to acquire information about home environment, family relationships, and personality traits that may have a bearing on the patient's/client's illness, treatment and recovery.

Assists the patient and family members with environmental difficulties.

Keeps informed of community, mental health, and welfare resources and the variety of programs offered by each.

Participates in medical ward rounds, out patient care clinics, and mental health care team conferences, and shares social information and evaluations with other health care disciplines to develop the most effective treatment plan for the patient.

Participates in placing patients with medical and/or psychiatric needs, including mental or emotional disorders, in board and care homes, skill nursing facilities, intermediate care homes, residential facilities, VA hospitals, and rehabilitation facilities based upon recommendations from Psychiatric and Medical Staff, and personal interviews with patient and/or their families. 

Assists in the initial interview of new patients/clients at mental health clinics, learns to identify nature of problem and to make referrals to psychiatric team or outside clinics or community agencies.

REQUIREMENTS TO QUALIFY:

A Bachelor's degree from an accredited college or university in Sociology, Social Work, Psychology or a related field. 

DESIRABLE QUALIFICATIONS:

Additional credit will be awarded to applicants who possess the following:

• A master's degree from an accredited university in Sociology, Social Work, Psychology or a related field.

 LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
 

PHYSICAL CLASS 2:

Light.  This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. 

 

SPECIAL REQUIREMENT INFORMATION:

To receive credit for your education, include a legible copy of your official diploma, official transcript, or letter/certificate from an accredited institution within seven (7) calendar days of filing your application to the exam analyst Teresa Ruocco, at Truocco@dhs.lacounty.gov. The document should show the date the degree was conferred and be in English. If not in English, then translation is required. International degrees must be evaluated for equivalency to U.S. standards if not listed in the International Handbook of Universities or World Higher Education Database. For more information on our standards for educational documents, please visit: https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

** Medical case worker experience is defined as providing services which include interviewing, counseling, and assisting patients with social problems which may have a bearing on the patient’s illness, treatment, and recovery.

*** Patient care environments include hospitals, clinics, rehabilitation facilities, residential facilities, or health care facilities. 

We do not accept password protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

EXAMINATION CONTENT: 
This examination will consist of an evaluation of education, experience, and desirable qualifications, and a supplemental questionnaire based upon your application information, weighted 100%

Applicants must receive a passing score of 70% or higher on the assessment to be placed on the eligible register.
 
ELIGIBILITY AND VACANCY INFORMATION: 

Applicants who passed the assessment are placed on a list in the order of their score group for a period of twelve (12) months. Applications will be processed as they are received and added to the list accordingly. We will use this list to fill vacancies in the Department of Health Services as they occur.

Note: We may use an alternative banding method in line with Civil Service Rule 11.01(D).

AVAILABLE SHIFTS: 

Appointees may be required to work any shift, including evenings, nights, weekends and holidays.

NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS.

APPLICATION AND FILING INFORMATION: 
We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. This website can also be used to get application status updates.

Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed. 

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification. Comments such as “See Resume” or referencing other unsolicited materials/documents will not be considered a response.

We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail.

• info@governmentjobs.com
• truocco@dhs.lacounty.gov

SOCIAL SECURITY NUMBER: 
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Please refer to their website for updated information https://lacountylibrary.org/library-locator.

NO SHARING USER ID AND PASSWORD: 
All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

Department Contact Name: Teresa Ruocco, Exam Analyst

Department Contact Phone: (213) 288-7000

Department Contact Email: truocco@dhs.lacounty.gov

California Relay Services Phone: (800) 735-2922

Teletype Phone: (800) 899-4099

Salary : $56,852 - $61,676