What are the responsibilities and job description for the STUDENT WORKER, INFORMATION TECHNOLOGY position at County of Los Angeles and Careers?
JOB
Exam NumberR2481F-RType of RecruitmentWe welcome applications from anyone When to ApplyThe application filing period will begin on October 17, 2025, at 8:00 a.m. (PT) - Continuous. We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates.Why work for us?With more than 10 million residents, Los Angeles County is the most populous county in the nation! As the largest employer in Southern California, over 116,000 employees in more than 38 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. The County has more than 2,300 different job descriptions, offering a lifetime of opportunities and careers! We offer one of the strongest public-sector benefits packages in the country. Join us and discover a rich selection of health care options, robust retirement plans and the flexibility to work, relax, and rejuvenate to reach your fullest personal and professional potential.What the Student Worker Program is: The Student Worker Program is designed to provide on-the-job training and experience while participants obtain their degree. We will help you to gain experience in building employment skills, establishing a professional network while continuing your education. This is temporary, part-time position, compensated on an hourly as-needed basis for up to 30 hours per week during instructional period.
EXAMPLE OF DUTIES
What will I do as a Student Worker, Information Technology?Perform a variety of basic information technology tasks, including installing and configuring desktop software products and hardware such as personal computers, printers, and modems.Participate in the analysis, design, evaluation, testing, and implementation of computer systems.Provide customer service through help desk support and interacts directly with network users.Conduct hardware and software inventories.Assist in performing programming tasks such as program design, program coding, and testing.Assist in making simple modifications to web page contents.Assist in preparing operating documentation.Assist in conducting training sessions for staff on either a one-to-one basis, or in a group setting.Assist users in identifying and resolving network, software, and hardware problems.Assist in ad hoc report development.
SUPPLEMENTAL INFORMATION
Our Assessment ProcessOnce we have identified that you meet our requirements, an invitation regarding the following assessment processes will be sent: Examination ContentThis examination will consist of a multiple-choice and/or simulation assessment worth 100% assessing Navigation, Service Orientation, Issue resolution, Accurate Typing, Learning Potential, Achievement, Attentiveness and Desktop Support (Knowledge of Networking, Peripheral Components, Operating systems, Troubleshooting, and Providing Technical Support).Applicants must receive a passing score of 70% or higher on the assessment to be added to the list.Exam Review MULTIPLE-CHOICE AND /OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.Transfer of Test ComponentsIf you have taken identical components recently for other exams, your responses may be automatically transferred to this examination. This exam contains test components that might be used on future exams, and your responses could be transferred to that exam. Test Preparation We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help in preparing for the test, we recommend reviewing all related materials that seem necessary.Online practice tests are available at https://www.shldirect.com/en-us/practice-tests (https://www.shldirect.com/en-us/practice-tests).Various information can be found on our website at https://hr.lacounty.gov/job-search-toolkit/. The section dedicated to test preparation is "Employment Test Assistance."Eligibility and Vacancy InformationApplicants who passed the assessment(s) are placed on a list in the order of their score group for a period of twelve (12) months. Applications will be processed as they are received and added to the list accordingly. We will use this list to fill vacancies in the County of Los Angeles as they occur.Application and Filing InformationWe only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates.Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed. We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail. dgrigoryan@hr.lacounty.govstudentworkexams@hr.lacounty.govinfo@governmentjobs.comtalentcentral@shl.comnoreply@proctoru.com,donot-reply@amcatmail.comNew email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to governmentjobs.com and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses. Federal law requires that all employed persons have a Social Security Number, so include yours when applying.For those who do not have access to a computer or the internet, we provide access to complete an application at public libraries throughout the county.All applicants must file their application online using their own user ID and password. Using a family member's or friend's login information may erase a candidate's original application record.It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Anti-Racism, Diversity, And Inclusion (ARDI)The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-Racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.Testing AccommodationIf you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. Do you have any questions? Please contact us using the following information: Exam Number: R2481F-RTesting Accommodation Coordinator Email: TestingAccommodations@hr.lacounty.govTeletype Phone: (800) 899-4099California Relay Services Phone: (800) 735-2922Department Contact Name: Diana GrigoryanDepartment Contact Phone: (213) 738-2084Department Contact Email: studentworkerexams@hr.lacounty.gov
Exam NumberR2481F-RType of RecruitmentWe welcome applications from anyone When to ApplyThe application filing period will begin on October 17, 2025, at 8:00 a.m. (PT) - Continuous. We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates.Why work for us?With more than 10 million residents, Los Angeles County is the most populous county in the nation! As the largest employer in Southern California, over 116,000 employees in more than 38 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. The County has more than 2,300 different job descriptions, offering a lifetime of opportunities and careers! We offer one of the strongest public-sector benefits packages in the country. Join us and discover a rich selection of health care options, robust retirement plans and the flexibility to work, relax, and rejuvenate to reach your fullest personal and professional potential.What the Student Worker Program is: The Student Worker Program is designed to provide on-the-job training and experience while participants obtain their degree. We will help you to gain experience in building employment skills, establishing a professional network while continuing your education. This is temporary, part-time position, compensated on an hourly as-needed basis for up to 30 hours per week during instructional period.
EXAMPLE OF DUTIES
What will I do as a Student Worker, Information Technology?Perform a variety of basic information technology tasks, including installing and configuring desktop software products and hardware such as personal computers, printers, and modems.Participate in the analysis, design, evaluation, testing, and implementation of computer systems.Provide customer service through help desk support and interacts directly with network users.Conduct hardware and software inventories.Assist in performing programming tasks such as program design, program coding, and testing.Assist in making simple modifications to web page contents.Assist in preparing operating documentation.Assist in conducting training sessions for staff on either a one-to-one basis, or in a group setting.Assist users in identifying and resolving network, software, and hardware problems.Assist in ad hoc report development.
SUPPLEMENTAL INFORMATION
Our Assessment ProcessOnce we have identified that you meet our requirements, an invitation regarding the following assessment processes will be sent: Examination ContentThis examination will consist of a multiple-choice and/or simulation assessment worth 100% assessing Navigation, Service Orientation, Issue resolution, Accurate Typing, Learning Potential, Achievement, Attentiveness and Desktop Support (Knowledge of Networking, Peripheral Components, Operating systems, Troubleshooting, and Providing Technical Support).Applicants must receive a passing score of 70% or higher on the assessment to be added to the list.Exam Review MULTIPLE-CHOICE AND /OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.Transfer of Test ComponentsIf you have taken identical components recently for other exams, your responses may be automatically transferred to this examination. This exam contains test components that might be used on future exams, and your responses could be transferred to that exam. Test Preparation We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help in preparing for the test, we recommend reviewing all related materials that seem necessary.Online practice tests are available at https://www.shldirect.com/en-us/practice-tests (https://www.shldirect.com/en-us/practice-tests).Various information can be found on our website at https://hr.lacounty.gov/job-search-toolkit/. The section dedicated to test preparation is "Employment Test Assistance."Eligibility and Vacancy InformationApplicants who passed the assessment(s) are placed on a list in the order of their score group for a period of twelve (12) months. Applications will be processed as they are received and added to the list accordingly. We will use this list to fill vacancies in the County of Los Angeles as they occur.Application and Filing InformationWe only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates.Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed. We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail. dgrigoryan@hr.lacounty.govstudentworkexams@hr.lacounty.govinfo@governmentjobs.comtalentcentral@shl.comnoreply@proctoru.com,donot-reply@amcatmail.comNew email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to governmentjobs.com and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses. Federal law requires that all employed persons have a Social Security Number, so include yours when applying.For those who do not have access to a computer or the internet, we provide access to complete an application at public libraries throughout the county.All applicants must file their application online using their own user ID and password. Using a family member's or friend's login information may erase a candidate's original application record.It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Anti-Racism, Diversity, And Inclusion (ARDI)The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-Racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.Testing AccommodationIf you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. Do you have any questions? Please contact us using the following information: Exam Number: R2481F-RTesting Accommodation Coordinator Email: TestingAccommodations@hr.lacounty.govTeletype Phone: (800) 899-4099California Relay Services Phone: (800) 735-2922Department Contact Name: Diana GrigoryanDepartment Contact Phone: (213) 738-2084Department Contact Email: studentworkerexams@hr.lacounty.gov
Salary : $24