What are the responsibilities and job description for the PC SUPPORT TECHNICIAN II position at County of Greenville - INFORMATION SYSTEMS?
Provides user support to County employees for computer hardware, software and peripherals in an assigned department, identifies and resolves problems to restore service to user in a timely and efficient manner; and ensures that computer equipment and operations are in compliance with applicable policies, procedures, and rules. Responds to requests for assistance and resolves problems regarding hardware, software, network connectivity, etc.; escalates problem to vendors or other personnel as appropriate; ensures continual operations of hardware and software; and utilizes diagnostic tools and other resources as appropriate. Maintains as awareness of new applications, technologies, technical methods, trends, and advances in the profession; reviews professional publications, technical manuals, and websites to increase knowledge of network operations; and attends conferences, workshops, and training sessions as appropriate. Performs other related duties as required. Associate degree in Information Technology, Computer Science, or related field required; supplemented by three (3) years of experience in providing technical support; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid South Carolina Driver's License.
Code : 2051-1
Type : EXTERNAL
Location : INFORMATION SYSTEMS
Posting Start : 10/13/2025
Posting End : 10/17/2025
MINIMUM HOURLY RATE: $27.02
Salary : $27