What are the responsibilities and job description for the Information Technology Specialist position at County of Gratiot?
Gratiot County
Information Technology Support Specialist
Department: Information Management
Status: Full-Time | Non-Exempt | Hourly | Grade 7
Starting Pay: $21.96 per hour plus full benefits
Application Deadline: October 23, 2026
Gratiot County is seeking a reliable and service-oriented Information Technology Support Specialist to provide technical support to county departments. This position assists staff with technology issues, supports network and system operations, and helps maintain secure and efficient IT services across county offices.
Key Responsibilities
- Provide technical support for desktops, laptops, mobile devices, and software
- Assist users with password resets, login issues, and Microsoft 365 applications
- Troubleshoot hardware, printers, scanners, and IP phone systems
- Create and manage user accounts in Active Directory and Microsoft 365
- Assist with employee technology onboarding and offboarding
- Deploy and maintain computers, tablets, and mobile devices
- Maintain device inventory and perform system updates
- Troubleshoot network connectivity and assist with VPN access
- Investigate suspicious emails and assist with basic cybersecurity response
- Maintain helpdesk tickets and technical documentation
- Coordinate with vendors and assist with IT projects as needed
Minimum Qualifications
Education:
Associate Degree in Information Technology or a related field.
Experience:
One (1) year of related IT support experience.
Licensing / Certifications:
- Valid Driver’s License
- Preferred certifications include CompTIA A , Network , Security , or Google IT Support Certificate.
Skills and Knowledge
- Knowledge of Windows systems, Microsoft 365, and Active Directory
- Strong troubleshooting and problem-solving abilities
- Excellent communication and customer service skills
- Ability to manage multiple tasks and prioritize work effectively
Physical Requirements
Ability to sit, stand, walk, and occasionally lift equipment up to 50 pounds. Some kneeling, climbing, or crawling may be required when installing or maintaining equipment.
How to Apply
In order to be considered for employment, you must submit a Gratiot County Application which can be found at www.gratiotmi.com/jobs. Not submitting an application will disqualify you from consideration.
Applications must be received by 4:30 pm on Friday October 23, 2026
Equal Opportunity Employer
Gratiot County is an Equal Opportunity Employer and provides reasonable accommodations during the hiring process.
Pay: From $21.96 per hour
Expected hours: 40.0 per week
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $22