What are the responsibilities and job description for the Network Administrator position at County of Erie, PA?
THIS IS AN IN-PERSON POSITION- NO REMOTE OPTIONS AVAILABLE.
Definition of Class
- The Network Administrator will manage and support our organization’s network infrastructure, ensuring stability, security, and optimal performance. This role involves working closely with IT teams, end-users, and external vendors to troubleshoot issues, implement new technologies, and enhance our network infrastructure. The successful candidate will have a proactive approach, excellent problem-solving skills, and a commitment to maintaining high uptime and security standards.
Duties & Responsibilities
- The Network Administrator is responsible for maintaining, upgrading, and managing software, hardware, and networks. The primary goal of this role is to ensure the efficient and secure operation of IT infrastructure. The ideal candidate will be well-versed in network security, troubleshooting, and system management, as well as being proactive in optimizing network performance.
- The following tasks are required but not limited to:
- Apply security protocols to protect data and network integrity, manage firewalls, and ensure compliance with security policies.
- Continuously monitor network performance and ensure system availability and reliability. Troubleshoot network issues as they arise and implement timely resolutions.
- Install, configure, and manage network hardware and software, including routers, switches, firewalls, and VPNs. Technical and end user support of County software applications.
- Maintain accurate documentation of the network environment, including configurations, processes, and change management. Provide regular status updates and reports to management.
- Coordinate with third-party vendors for support and services related to networking hardware and software.
- Must be on-call for emergency situations.
- Must work well with others, and assist in County wide IT initiatives.
- Assist in other technological initiatives per the IT Director.
Knowledge, Skills, & Abilities
- Experience with Networking, Servers, and Workstations in a Windows Environment
- Knowledge of the use of various Network and Computer Diagnostic Equipment
- Knowledge of various Networking Protocols, Security, and Infrastructure
- Ability to Solve Complex Problems
- Excellent Interpersonal Skills
- Excellent Verbal and Writing skills
- Strong Critical-thinking and Analytical Skills
- Strong Customer Service Skills
- Strong Understanding of the Organization's Goals and Objectives
- Ability to Conduct Research into Emerging Technologies
- Ability to Work Independently
- Ability to Work as a Team Member
Minimum Requirements
- Bachelor's Degree in Computer Science or related field, or 4 years of Experience in a Progressive IT Environment
- Ability to troubleshoot complex network issues and manage system recovery processes.
- Strong understanding of network infrastructure protocols and technologies (TCP/IP, DNS, DHCP, VPN, etc.)
- Experience with network security practices and tools (firewalls, IDS/IPS).
- Availability for on-call emergency situations.
Supervision Received
- Work is performed under the direction of the County Information Technology Director
Conditions Of Employment
- The selected candidate will be pre-employment required to obtain, at their own expense, 3 forms of clearance, including:
- PA State Police Criminal History Record Check
- PA Child Abuse History
- FBI Criminal History Background Check including Finger Printing