PARKS & RECREATION DEPARTMENT - RECREATION PROGRAM SUPERVISOR

Acceptable Experience and Education

Bachelor’s Degree in recreation management, physical education from an accredited college or university or a closely related field, and six (6) years of professional recreation experience, including two (2) years of experience in supervision.

Or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Certificates and Licenses Required

Must have or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.

Essential Duties

Plan and implement countywide sports, aquatics, or recreation programming;

Establishes plans, calendars,  and priorities for long-term department and division goals per master plan;

Coordinates operation of various programs services in a variety of sites throughout the County of El Paso;

Inspects facilities and programs for safety and conformance with directed standards and regulations;

Oversees and provides input into the care of the athletic fields, recreation sites, rental spaces, shelters, and aquatic facilities;

Plans or participates in planning of recreation services offered at sites to include outside partners such as Fishing Club, Boarder Adventure, First Tee, and other entities;

Monitors and analyzes effectiveness of on-going activities at assigned areas;

Consults with supervisors and other staff to ascertain needs for new and improved procedures;

Monitors and analyzes effectiveness of on-going programs;

Reviews analytical reports and makes appropriate determinations and recommendations;

Recommends or directs action to improve service deliveries;

Consults with staff to obtain ideas and supports new or improved procedures and plans for programs;

Coordinates projects with staff in other divisions;

Represents the department and provides technical support, information and guidance on sports, aquatics, or recreation programs;

Responds to requests for information on program policies and procedures;

Provides guidance on dispute resolution activities;

Resolves problems and recommends appropriate action;

Prepares complex comprehensive documents on analysis, studies, special reports and recommendations;

Directs the preparation of activity reports;

Acts as a liaison and coordinates with other agencies and organizations that provide services to special groups of citizens such as disabled, senior citizens and others;

Attends meetings and other gatherings to represent the department; identifies and resolves problems;

Inventories, and prepares specifications for the purchase of supplies and equipment;

Monitors and oversee ticket sales and cash receipts, registration forms, bracelets, and other;

Supervises department employees, including assigning and reviewing work, work schedules, leave requests, training, setting goals, coaching, and conducting performance evaluations, and making recommendations on hiring, terminating, and disciplining personnel;

Motivates, coaches, and works with employees to correct deficiencies;

Plans, directs, and coordinates, through subordinate-level staff, the department work plan; 

Assists with managing the career development and performance of staff assigned, to include training;

Assists with presentation and justification of annual budget requests; monitors and reconciles assigned budgets;

Monitors departmental purchasing processes to ensure compliance with County policies and procedures and determines most efficient utilization of financial resources;

Demonstrates leadership and ability to deliver efficiency and quality at the highest of standards; 

Substitutes, if assigned, for immediate supervisor or coworkers during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations;

Stays abreast of new trends and innovations in the field;

Commits self to providing excellent customer service and demonstrate commitment through cooperative

team and individual efforts;

Creates a high quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills.

Other Important Duties*

Performs such other related duties as may be assigned;

Travel within El Paso County area;

Work schedule includes early mornings, late nights, occasional overnight shifts;

As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor. 

Summary of Position

The Recreation Program Supervisor under direction, plans, develops, implements, manages, directs, and supervises staff and activities relating to the operation of the planning and coordination of the event activities, for countywide sports, aquatics, or recreation programs, and maintain various types of facilities and equipment. In addition, the incumbent develops performance measures and maintains program records. 

Minimum Requirements: Knowledge, Skills, and Abilities

Knowledge of: Sports, aquatics, or recreation programming, and site management principles and practices;

aquatic facilities, athletic fields and turfs, recreation center gyms and equipment, fitness equipment to include equipment maintenance methods and techniques; budget development and management; developing and implementing a variety of sports, aquatics, or recreation programs for a wide variety of interest group; modern principles and practices of program development and administration; online marketing tools such as Facebook events, Event Bright, to promote attendance of programs; network and computer hardware, standard software applications; English usage, grammar, punctuation and spelling; techniques for effective interpersonal communications; modern office procedures, methods and computer equipment to include Windows and Microsoft based products.

Skill/Ability to: learn policies and procedures of the work; communicate effectively verbally and in writing; demonstrate flexibility, adaptability to learn quickly in various technical and creative environments; work under pressure of deadlines, frequent interruptions, and contentious situations; work without direct supervision; exercise initiative and sound judgment; communicate effectively both orally and in writing; be dependable and self-motivate; to deal with the public courteously and effectively; and establish and maintain cooperative and effective relationships with those contacted during the course of work; Must be bilingual, English and Spanish. Pass a background investigation.

Each and every county position requires the following professional skills and abilities as key and

necessary elements of performance: 

• Demonstrate regular and reliable attendance
• Work well with others and participate fully in a team oriented environment
• Interface with other employees and customers in a courteous and respectful manner
• Maintain strict confidentiality
• Project positive support of their department and all county organizations at all times
• Maintain and enhance the County’s commitment to customer service excellence