JUVENILE PROBATION DEPARTMENT - SPECIAL PROGRAMS - COMMUNITY SUPPORT OFFICER - MALE ONLY

Acceptable Experience and Education
 
High School diploma or equivalent, and one (1) year of experience working with young people in an agency environment or related area.

Or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Certificates and Licenses Required

In order to access into the County’s network and systems, a personal smart device is required by the hire start date.

Must have telephone and report residence.

May require or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.
 
Proof of automobile liability insurance coverage is required.
 
Meet the training requirements for certification in Handle with Care (HWC) or any other restraint technique adopted by the department.
 
Must meet the necessary qualifications to be eligible for certification as a Juvenile Supervision Officer by the Texas Juvenile Justice Department.

Must obtain CPR and First Aid certification upon completion of the probationary period.Conducts monitoring visits as per the court order and program description;

Documents into the appropriate computer system all contact with youth, parents, and collateral contacts according to policy; and all incidents of non-compliance and notifies the supervising officer and Juvenile Probation Manager of non-compliance;

Observes closely, collects and conducts drug tests that include urine samples/breathalyzer (Breath Alcohol Content) in the community or at the Juvenile Probation Department ensuring proper chain of custody and following policy and procedures;

Collects documentation (e.g., school records, counseling records and community service records, etc.) to provide to supervising officer;

Transports youth and family members to and from locations designated by the Court or the Juvenile Probation Department;

Picks up and provides youth medication/property to the appropriate detention staff;

Creates, enters, and monitors electronic monitoring data into the electronic monitoring system to ensure proper supervision of youth in the community;

Monitors the alert and electronic monitoring system to ensure the units are working properly and consult with technical support staff to correct any issues;

Maintain current inventory of all equipment and keep it in good condition through regular maintenance and testing;

Attends court hearings; provides court testimony;

Prepare various routine reports required by the department;

Assist in the creation, maintenance, training and update of policy, procedures and strategic planning initiatives as needed;

Gather, organize, and summarize information for special projects and/or studies; 

Attend and actively participate in all training required to maintain training standards; 

Employs physical restraint techniques adopted by the department when applicable; 

As required facilitates and participates in the interactive service-learning projects; 

Conducts home detention/ home visits procedures;

Substitutes, if assigned, during temporary absences by performing delegated duties sufficient to maintain continuity of normal operation;

Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts;

Creates a high quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills;

Other Important Duties*

Performs such other related duties as may be assigned. 

Must have vehicle for transportation.

Maintains a safe and healthy workplace environment.

Must be available to work non-traditional hours and be on call as necessary on official business.

As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and maybe required to train on emergency response and/or perform certain emergency services at the direction of their supervisor.

Organizational Relationships 
Reports to:    Field Compliance Community Improvement Supervisor
                        
Directs:          This is a non-supervisory position

Other:             Has contact with Department staff, County departments, youth and family members, law enforcement personnel, school personnel, court personnel, and medical personnel

Physical Demands

Performs tasks requiring both sitting and standing for extended periods of time, and may require walking for short periods at a time; may require occasional, reaching, twisting, and extension of the arms; lifting and/or carrying of light to moderate equipment/supplies weighing up to 100pounds ;requires hand and finger dexterity sufficient to use computer sand standard office equipment to perform assignments; to perform CPR/AED. Must be able to physically control youths when the need arises.

Work Environment 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Will be required to conduct home visits as issued by the court. 
 
Field Environment
While performing the duties of this job, the employee is required to operate a vehicle to visit homes of youth which may entail long periods of sitting, extensive walking on different levels of terrain, as well as, climbing stairs.   This requires the employee to be out in the physical elements of weather, including possible prolonged exposure to the sun, rain, etc. In addition, the position requires the transport of youth via vehicle, train or airplane to appointments and/or placement.  Monitoring visits may take place at the home, school, community service site, counseling site, or any location deemed necessary by the department or the court. 
 
The above is intended to describe the general nature and level of work being performed by this position. The statements are not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Job Location (Place(s) where work is performed)
 Juvenile Probation Department