What are the responsibilities and job description for the Program Assistant position at County of El Dorado?
Description
THE COUNTY OF EL DORADO
The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting.
HEALTH AND HUMAN SERVICES AGENCY
The El Dorado County Health And Human Services Agency is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include: Behavioral Health, Public Health, Community and Social Services. Their over 600 employees are dedicated to enhancing and enriching the lives of those in their communities.
The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting.
HEALTH AND HUMAN SERVICES AGENCY
The El Dorado County Health And Human Services Agency is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include: Behavioral Health, Public Health, Community and Social Services. Their over 600 employees are dedicated to enhancing and enriching the lives of those in their communities.
PUBLIC GUARDIAN
The Office of the Public Guardian ensures the physical and financial safety of persons unable to do so on their own, and when there are no viable alternatives to a public conservatorship. Probate conservatorships are primarily established for frail adults who are unable to provide for their own personal needs for physical health, food, clothing and/or shelter, cannot manage their own finances or are subject to fraud or undue influence. LPS conservatorships are established to arrange mental health treatment and placement for people who are gravely disabled and unable to provide for their food, clothing, shelter and treatment needs as a result of a mental disorder. Services are defined and directed by the Superior Court.
The Office of the Public Guardian ensures the physical and financial safety of persons unable to do so on their own, and when there are no viable alternatives to a public conservatorship. Probate conservatorships are primarily established for frail adults who are unable to provide for their own personal needs for physical health, food, clothing and/or shelter, cannot manage their own finances or are subject to fraud or undue influence. LPS conservatorships are established to arrange mental health treatment and placement for people who are gravely disabled and unable to provide for their food, clothing, shelter and treatment needs as a result of a mental disorder. Services are defined and directed by the Superior Court.
COMMUNITY SERVICES DIVISION
The Health and Human Services Agency’s Community Services Division is the primary provider for community programs and assistance through the El Dorado County Health and Human Services Agency (HHSA). This division is responsible for offering a wide range of services including Veteran Services, Animal Services, Public Housing Authority, Home Energy Assistance Program (HEAP), Weatherization, and Older Adult Programs. Older Adult programs includes both The Club Older Adult Day Services Program facility and the Area Agency on Aging (AAA), providing services to El Dorado County residents 60 years of age and older through programs that include: Senior Nutrition, Senior Shuttle, Long-Term Care Ombudsman, Senior Legal, Family Caregiver Support Program (FCSP), Health Insurance Counseling & Advocacy (HICAP), and more!
THE OPPORTUNITY
Provide various support to the administration and operation of specialized programs to meet the needs of participants in the community or social service programs.
The selected candidate will have the opportunity to:
- Receives and reviews program applications to determine eligibility and certifies clients for program services; counsels and advises applicants based on their needs and makes appropriate referrals to other community services agencies as applicable.
- Issues program services certificates and vouchers and maintains records of such documentation and awards.
- Performs program implementation including the scheduling of trips, collection of fees, reservation of transportation, and the promotion and oversight of scheduled program activities.
- Provides information about resources, programs, service and entitlements, Medicare, medical and other programs which exist under Human Services.
- Provides basic counseling about aging, nutrition, and low-income concerns and assists clients with independent living and long-term care matters.
- Evaluates progress of program participants by assessing health, weight, hematocrit/hemogloblin measures and similar parameters.
- Maintains liaison with co-workers, community groups, government agencies and other entities to ensure maximum usefulness of programs.
- Maintains accurate files and records related to contacts with program participants.
- Performs publicity and community outreach for assigned programs; may speak to various groups; conduct group classes on various program topics such as prenatal, infant, child and family nutrition.
- Performs various office support work such as typing and filing; maintains fiscal and statistical records related to programs; compiles various reports.
- Attendance and punctuality that is observant of scheduled hours on a regular basis.
For a full description of duties and responsibilities, please review the job description here.
MINIMUM QUALIFICATIONS:
Human Resources will assess your application to determine if you are minimally qualified using the following recommendations. A combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying; however, education may not solely substitute for the required experience.
Education:
Equivalent to possession of an Associate of Arts degree with major coursework in social services, psychology or a related field,
Equivalent to possession of an Associate of Arts degree with major coursework in social services, psychology or a related field,
-and-
Experience:
One (1) year of experience in eligibility determination, counseling or intervention or in office support work which has included interpreting and explaining complex rules and regulations. Relevant experience may be substituted for the education on a year for year basis.
One (1) year of experience in eligibility determination, counseling or intervention or in office support work which has included interpreting and explaining complex rules and regulations. Relevant experience may be substituted for the education on a year for year basis.
Licenses and Certifications:
- Possession of, or ability to obtain and maintain, a valid California or Nevada Driver's License and a satisfactory driving record.
SUBMIT YOUR APPLICATION
If you have any questions regarding this recruitment, please contact Nicholas Jetton in Human Resources at nicholas.jetton@edcgov.us.
RECRUITMENT PROCESS
The Human Resources Department will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process.
A pass/fail training and experience evaluation will be utilized to determine an applicant's ability to continue in the recruitment process ranking for referral to specific vacancies. Based upon the information in the application and/or responses to supplemental questions, the applicant's education, training, and experience will be evaluated using a pre-determined formula.
Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience that is described or included in your response(s) MUST be included in the "Work Experience" section of your application. Do not refer to a resume or other documentation.
For more information on the recruitment process,
Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures.
ADDITIONAL INFORMATION
The County of El Dorado is recruiting applicants for the Program Assistant. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months in Placerville, CA.
There is currently one (1) full-time vacancy in the Health and Human Services Agency - Public Guardian division, located in Placerville, CA.- There are currently three (3) full-time vacancies in the Health and Human Services Agency - Community Services, located in Placerville, CA.
Health and Human Services Agency - Public Guardian Ideal Candidate Statement
The Office of the Public Guardian safeguards the physical and financial well-being of individuals who are unable to care for themselves and have no other viable alternatives for support. These services are mandated and overseen by the Superior Court, which appoints the Public Guardian to act as conservator in cases involving the person, the estate (probate matters), or both. The ideal candidate will demonstrate a commitment to protecting vulnerable populations and a strong understanding of the legal and ethical responsibilities associated with public conservatorship.
Health and Human Services Agency - Community Services - Family Caregiver Support Ideal Candidate Statement
The ideal candidate for the Family Caregiver Support Program Assistant position is a compassionate and service-oriented individual with a commitment to supporting informal caregivers of older adults, including those who are frail, elderly, or living with Alzheimer’s decease and other forms of dementia. This candidate thrives is a public service environment and is passionate about preserving the dignity and well-being of older adults and their caregiving networks. The Program Assistant is responsible for conducting eligibility assessments; evaluating limitations in Activities of Daily Living (ADL) and Instrumental Activities of Daily Living (IADL); screens for social supportive services and counseling applicants on available resources; coordinating care and service delivery; engaging in public outreach and education; answering phones; communicating with vendors to facilitate services; developing outreach and informational materials; developing and maintaining spreadsheets for data tracking and quality improvement efforts. Daily, this rewarding position interacts with office support, vendors, community stakeholders, volunteers, and caregivers. The ideal candidate is committed to demonstrating empathy, professionalism, and a strong sense of accountability, ensuring that interactions reflect kindness, preserving the dignity of older adults and their supportive network.
Health and Human Services Agency - Community Services - Public Housing Authority Ideal Candidate Statement
The ideal candidate for the PHA Program Assistant position will be able to work in a fast-paced team environment, possess the ability to manage multiple priorities while ensuring that the work they produce is accurate and demonstrates a high attention to detail. They will possess the ability to learn new systems quickly, be able to prioritize, and have excellent writing and proofreading skills. The ideal candidate will be a valuable team member working with internal and external customers and establish positive working relationships. The team member will communicate effectively, work cohesively, and collaborate positively, ensuring valuable support for the department and success in this position.
Health and Human Services Agency - Community Services - Area Agency on Aging Ideal Candidate Statement
The ideal candidate for the Area Agency on Aging (AAA) Program Assistant position is a compassionate and friendly individual who will support the Placerville Senior Center through reception, one-on-one assistance to seniors, special projects, outreach, and more. The candidate must be able to work in a fast-paced team environment with strong time management skills and have a passion for community service. This rewarding position requires a high level of customer service, with frequent and daily interactions with staff, community partners, and service participants. This position is responsible for: supporting front desk reception, including answering phones and greeting clients; understanding the services provided on-site and referring clients appropriately; ensuring all clients are heard and assisted; coordinating county vehicle reservations and usage; providing coordination support for Senior Activities and registering participants; developing outreach and informational materials; editing and providing content for the Senior Times newsletter publication; data entry; ordering of office supplies; serving as a point of contact for processing donations; building safety coordination; and other duties as assigned. The ideal candidate is committed to demonstrating kindness, preserving the dignity of older adults, and serving the community.
The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.
As required by Internal Revenue Service Publication 1075, individuals in positions that have access to Federal Tax Information (FTI), will be subject to a background investigation and a criminal history check. In addition, individuals hired into positions that have access to FTI will be re-investigated at least once every ten (10) years.
Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs; a positive test may result in revocation of an employment offer.
Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs; a positive test may result in revocation of an employment offer.
Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history.
Escape the traffic and smog because El Dorado County is just:
- 40 miles to Downtown Sacramento
- 50 miles to Sacramento International Airport
- 129 miles to San Francisco
Here area few of the many activities and events available throughout El Dorado County:
- Hiking, Camping, Fishing, Boating, and Watersports
- Skiing and Snowboarding
- Live Music and Music Festivals
- Local Craft Breweries and Wineries
- El Dorado County Fair
- Placerville Speedway Races
- Farm to Fork Restaurants
- Small Business Shops
Employees that are buying a home in El Dorado County may qualify for down payment assistance.
The County of El Dorado participates in the E-Verify program to confirm employment eligibility. If hired, the information you provide on your Form I-9 will be used to verify your authorization to work in the United States.
Learn more:
E-Verify Notice of Participation
Right to Work
