What are the responsibilities and job description for the Program Assistant - Bilingual (Spanish) position at County of El Dorado?
Description
THE COUNTY OF EL DORADO
The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting.
HEALTH AND HUMAN SERVICES AGENCY
The El Dorado County Health And Human Services Agency is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include: Behavioral Health, Public Health, Community and Social Services. Their over 600 employees are dedicated to enhancing and enriching the lives of those in their communities.
The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting.
HEALTH AND HUMAN SERVICES AGENCY
The El Dorado County Health And Human Services Agency is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include: Behavioral Health, Public Health, Community and Social Services. Their over 600 employees are dedicated to enhancing and enriching the lives of those in their communities.
PUBLIC HEALTH
The El Dorado County Public Health Division aims to promote, protect, and assure conditions for optimal health for our community through disease prevention and management programs, education on healthy living, emergency preparedness, and program implementation. By providing these services and resources, we can protect the health of you, your family, and our community.THE OPPORTUNITY
Provide various support to the administration and operation of specialized programs to meet the needs of participants in the community or social service programs.
The selected candidate will have the opportunity to:
- Receive and review program applications to determine eligibility and certifies clients for program services; counsel and advise applicants based on their needs and make appropriate referrals to other community services agencies as applicable.
- Issue program services certificates and vouchers and maintain records of such documentation and awards.
- Perform program implementation including the scheduling of trips, collection of fees, reservation of transportation, and the promotion and oversight of scheduled program activities.
- Provide information about resources, programs, service and entitlements, Medicare, medical and other programs which exist under Human Services.
- Provide basic counseling about aging, nutrition, and low-income concerns and assist clients with independent living and long-term care matters.
- Evaluate progress of program participants by assessing health, weight, hematocrit/hemoglobulin measures and similar parameters.
- Maintain liaison with co-workers, community groups, government agencies and other entities to ensure maximum usefulness of programs.
- Maintain accurate files and records related to contacts with program participants.
- Perform publicity and community outreach for assigned programs; may speak to various groups; conduct group classes on various program topics such as prenatal, infant, child and family nutrition.
- Performs various office support work such as typing and filing; maintains fiscal and statistical records related to programs; compiles various reports.
For a full description of duties and responsibilities, please review the job description here.
IDEAL CANDIDATE
The ideal candidate is a compassionate, organized, and resourceful individual who is dedicated to supporting families through the Maternal Child Adolescent Health (MCAH) and Health Care Program for Children in Foster Care (HCPCFC) programs. They excel at building rapport with clients, assisting them in accessing essential services, and navigating systems such as transportation, county benefits, and legal resources. They are comfortable conducting home visits, transporting clients when needed, and serving as a dependable point of contact between clients, HHSA, MCPs, and Public Health Nursing.
This candidate demonstrates strong communication skills, cultural humility, and the ability to remain patient and supportive when working with clients experiencing stress or crisis. They are detail-oriented, able to manage documentation and case coordination effectively, and willing to take initiative in outreach activities, coalition meetings, and resource delivery. Above all, they are motivated by a commitment to improving the health, safety, and wellbeing of families in the community.
MINIMUM QUALIFICATIONS:
Human Resources will assess your application to determine if you are minimally qualified using the following recommendations.
Where college degrees and/or college course credits are required, degrees and college units must be obtained from an accredited college or university. Courses from non-accredited institutions will not be evaluated for this requirement.
Human Resources will assess your application to determine if you are minimally qualified using the following recommendations.
Where college degrees and/or college course credits are required, degrees and college units must be obtained from an accredited college or university. Courses from non-accredited institutions will not be evaluated for this requirement.
Education:
Equivalent to possession of an Associate of Arts degree with major coursework in social services, psychology or a related field,
Equivalent to possession of an Associate of Arts degree with major coursework in social services, psychology or a related field,
-and-
Experience:
One (1) year of experience in eligibility determination, counseling or intervention or in office support work which has included interpreting and explaining complex rules and regulations. Relevant experience may be substituted for the education on a year for year basis.
Licenses and Certifications:
- Possession of, or ability to obtain and maintain, a valid California or Nevada Driver's License and a satisfactory driving record.
The ability to speak and read Spanish in addition to English would be an asset and is required in this position. Spanish bilingual candidates may be eligible to receive differential pay of $1.00 per hour for all hours in pay status. In order to be eligible to receive such differential, an employee must demonstrate language proficiency acceptable to the Department Head as certified in writing to the Director of Human Resources. The Human Resources Department shall use a verbal and/or written testing process, depending upon the level of bilingual skill required of the employee, to validate the employee's skills. The differential is defined by the Memorandum of Understanding between the County of El Dorado and the Bargaining Unit representing this job classification. A copy of the Memorandum of Understanding is available on the County of El Dorado website.
SUBMIT YOUR APPLICATION
If you have any questions regarding this recruitment, please contact Rachel Wallick in Human Resources at rachel.wallick@edcgov.us.
RECRUITMENT PROCESS
The Human Resources Department will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process.
A pass/fail training and experience evaluation will be utilized to determine an applicant's ability to continue in the recruitment process ranking for referral to specific vacancies. Based upon the information in the application and/or responses to supplemental questions, the applicant's education, training, and experience will be evaluated using a pre-determined formula.
Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience that is described or included in your response(s) MUST be included in the "Work Experience" section of your application. Do not refer to a resume or other documentation.
For more information on the recruitment process,
Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures.
ADDITIONAL INFORMATION
The County of El Dorado is recruiting applicants for the Program Assistant. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months in Placerville, CA.
We are currently recruiting for the following:
- One (1) full-time vacancy in the Health and Human Services Agency - Public Health division, located in Placerville, CA.
The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.
As required by Internal Revenue Service Publication 1075, individuals in positions that have access to Federal Tax Information (FTI), will be subject to a background investigation and a criminal history check. In addition, individuals hired into positions that have access to FTI will be re-investigated at least once every ten (10) years.
Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs; a positive test may result in revocation of an employment offer.
Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history.
Escape the traffic and smog because El Dorado County is just:
Escape the traffic and smog because El Dorado County is just:
- 40 miles to Downtown Sacramento
- 50 miles to Sacramento International Airport
- 129 miles to San Francisco
Here area few of the many activities and events available throughout El Dorado County:
- Hiking, Camping, Fishing, Boating, and Watersports
- Skiing and Snowboarding
- Live Music and Music Festivals
- Local Craft Breweries and Wineries
- El Dorado County Fair
- Placerville Speedway Races
- Farm to Fork Restaurants
- Small Business Shops
Employees that are buying a home in El Dorado County may qualify for down payment assistance.
The County of El Dorado participates in the E-Verify program to confirm employment eligibility. If hired, the information you provide on your Form I-9 will be used to verify your authorization to work in the United States.
Learn more:
E-Verify Notice of Participation
Right to Work