What are the responsibilities and job description for the Supervising Helpline Crisis Counselor position at County of Dutchess?
Department of Mental Health
2024 Salary: $83,044 plus full county benefits
Fixed schedule: Tue – Sat 4pm to 12am
The Dutchess County Department of Mental Health is seeking a licensed clinical supervisor to provide
leadership and clinical oversight within the county’s 24/7 crisis call center, a certified 988 Suicide & Crisis
Lifeline provider. This is a permanent full-time leadership position with a fixed schedule of Tuesday-
Saturday- 4p.m to 12 a.m. Evening shift differential applies in accordance with the applicable collective
bargaining agreement. The position provides supervisory coverage for the Helpline during the evening
shift. The incumbent provides clinical leadership, direct staff supervision, training and administrative
oversight while also engaging in direct crisis intervention services via phone and text. The role ensures
compliance with 988 certification requirements, supports staff development, coordinates emergency
responses, and contributes to ongoing quality improvement and reporting. This position differs from
Helpline Crisis Counselors I and II due to its supervisory responsibilities and advanced clinical
responsibilities. It operates under the general supervision and direction of higher-level clinical mental health
professionals.
To view a complete list of job duties, click here.
MINIMUM QUALIFICATIONS:
Current licensure as an LCSW OR LMHC with diagnostic privileges AND a minimum of two (2) years of
full-time work experience in a clinical mental health setting, including at least one (1) year in a
supervisory role.
SPECIAL REQUIREMENT:
Possession of a valid Driver License to operate a motor vehicle in New York State at time of application
and to maintain the position.
FINGERPRINTING: A fingerprint supported background investigation is required before an
appointment is made to some positions. Pursuant to New York State Executive Law, the Division of
Criminal Justice Services requires that a fee accompany each such request for a search. It is due once a job
offer is made and accepted by the applicant.
Dutchess County offers a diverse working environment and generous benefits package including
13 paid holidays, paid time off, comprehensive health, dental and vision insurance, and NYS
Retirement.
For immediate consideration, apply on or before 4/25/2026
Apply online at www.dutchessny.gov/jobs
An EEO/AA Employer
Posted: 2-25-2026
Salary : $83,044