Receptionist

Various Departments
Salary: $39,875

This position is the initial and primary contact person for callers or visitors. The incumbent assists individuals by

providing basic information about programs and procedures, by referring the individual to the appropriate

personnel, and by assisting with the distribution and completion of forms and applications needed for servicing by

the department. In addition, the incumbent performs a wide range of clerical support activities including skilled

keyboarding for the department, as time and structure allows. The position differs from Office Assistant or

Program Assistant in that its primary focus is to assist and serve the public and other outside callers, rather than

serving a specific program or administrator. The position is expected to exercise considerable judgment in how to

best ascertain and meet the needs of callers in a courteous and efficient manner. Other clerical support work tends

to be under more direct supervision, performed in accordance with well-established guidelines and procedures.

Incumbents do not generally supervise other employees, although they may be responsible for directing the work

of employees assigned to cover the station in the employee’s absence.

TYPICAL WORK ACTIVITIES:

Provides visitors and callers with basic information concerning programs and services offered by the municipality

or department; refers to appropriate personnel for more in-depth information or service; assists visitors by

distributing information packages, forms and applications, assisting with completion when appropriate; collects

fees, issues receipts and keeps totals of monies collected; schedules and confirms appointments and maintains

appointment books or logs; keeps track of staff location or availability; takes detailed messages; contacts staff by

radio or pager; sorts, time stamps and distributes mail to appropriate staff; logs forms or applications to assist in

tracking of information; enters information in the computer and retrieves, as necessary, by name, number, etc.;

runs a variety of printouts as required; performs skilled keyboarding to produce letters, memos, forms, etc.;

performs a variety of clerical support duties relating to the needs of the municipality or department, including

filing, photocopying, faxing, maintaining office supplies, preparing time sheets or recording use of benefit time,

preparing bulk mailings, scheduling vehicle or facility usage, or other related activities.

MINIMUM QUALIFICATIONS:

Graduation from high school or possession of a high school equivalency diploma AND:

EITHER: (A) One year of full-time clerical work experience;

OR: (B) One year of college education (30 credits equal to one year);

OR: (C) An equivalent combination of training and experience as indicated in (A) and (B) above.

SPECIAL REQUIREMENT:

Candidates must indicate computerized keyboarding experience.

WHAT IS THE HELP PROGRAM? The HELP Program was developed to assist New York State in addressing

a shortage of workers for some of our most important positions: health and human services. This program waives

exam requirements to help New York State agencies more quickly hire diverse, qualified permanent employees.

FINGERPRINTING: A fingerprint supported background investigation is required before an appointment is

made to some positions. Pursuant to New York State Executive Law, the Division of Criminal Justice Services

requires that a fee accompany each such request for a search. It is due once a job offer is made and accepted by the

applicant.

For immediate consideration, submit an application on or before 04/03/2026.

Apply online at www.dutchessny.gov/jobs

OR

Download an application from www.dutchessny.gov/jobs

and mail it to the Dutchess County Department of Human Resources, 22 Market Street, Poughkeepsie,

NY 12601

An EEO/AA Employer
Posted:03/02/2026