Clerical Support

The Clerical Support position ensures a well-functioning office environment through the provision of high-quality administrative and clerical services. The role requires strong organizational, interpersonal, and communication skills to support smooth day-to-day operations within Library Services.

• Process online library card registrations and verify submitted data accuracy
• Maintain files of registered library cardholders
• Answer telephone calls, direct inquiries, and take messages
• Receive, sort, and distribute incoming mail and packages; prepare outgoing mail
• Maintain office equipment, including scheduling repairs and performing troubleshooting and preventive maintenance
• Fulfill supply requests from member libraries
• Process Copy Center requests from staff and member libraries
• Perform administrative filing and maintain the office library collection
• Process requests for office collection materials
• Perform other duties, tasks, and special projects as assigned

• High school diploma or equivalent

Preferred Skills & Experience

• Strong communication, interpersonal, and organizational skills
• Proficiency in Microsoft Office Suite
• Prior office experience preferred

Computer Skills

• Ability to learn and use proprietary databases
• Working knowledge of Microsoft Office (Word, Excel, Outlook)

Physical Demands
While performing the duties of this position, the employee is frequently required to stand, walk, sit, bend at the waist, and talk or hear. Occasionally, the employee will need to reach or work with arms above shoulder height, kneel, stoop, crouch or squat, crawl, climb stairs, twist or rotate at the waist while working; push, lift, or carry items.
Work Environment

• Office environment
• 35 hours per week
• 8:30 AM – 4:30 PM, Monday through Friday
• Occasional evenings and weekends may be required

Other Requirements

• Must be able to travel between libraries and throughout Pennsylvania as required