Workforce Coordinator

The Program Coordinator serves as liaison between the department and a diverse group of community stakeholders and county-funded organizations delivering social services targeted at providing housing stability for low-moderate income households including individuals and families experiencing homelessness in Chester County.

Following is a composite of essential duties, tasks and accountabilities.

• Prepare and oversee all administrative aspects of contracted program activities for county-funded non-profit organizations. Provide ongoing communication, customer service, and technical assistance consistently to strengthen programs for continued viability and success.
• Strong administrative expertise, attention to detail and performance to ensure increased efficiency and effectiveness of contracted services.
• Ability to interpret complex government regulations and contract obligations to ensure programmatic and financial compliance for multiple grant programs.
• Plan, prepare, and submit funding applications and all required programmatic/fiscal reports by established due dates, most specifically for HUD’s Continuum of Care Program and any other federal, state, or local programs administered by the department as assigned.
• Conduct programmatic monitoring as required to evaluate compliance with program regulations; prepare and distribute monitoring reports to non-profit organizations.
• Work within the Chester County Homeless Management Information System (CC HMIS) to track data quality, contract requirements, and contract outcomes and other variables for the activities assigned.
• Oversee data collection requirements for state and federal programs using assigned reporting tools, including the Chester County Homeless Management Information System (HMIS).
• Review vouchers and invoicing for valid expenditures and consistency in billing, monitor budgets, and track progress within DCD’s Grants Information Financial Tracking System (GIFTS) for compliance with federal Uniform Guidance requirements.
• Participate and contribute to grant writing opportunities as assigned.
• Respond to requests for information, including internal/external requests for data. 
• Prepare for, coordinate, and facilitate meetings with non-profit organizations, consumers, County departments, and other interested parties.
• Represent the department/county at committee meetings, presentations, forums, workshops, advisory boards, trainings, media events, and professional development conferences as assigned.
• Prepare for, coordinate, and facilitate workshops and specialized training opportunities for non-profit organizations, consumers, County departments and other interested parties (e.g., targeted population case conferencing, Built for Zero sessions and HMIS data entry).
• Perform other duties, tasks, and special projects, as assigned.

• Bachelor’s degree from an accredited four-year college or university, or equivalent combination of education and experience.

• Minimum of two years of job related experience.
• Excellent verbal and written communication skills.
• Intermediate skill to use a personal computer and various software programs.
• Knowledge and skill with office equipment.
• Strong customer service skills.
• Strong organizational and time management skills.
• Ability to work independently and proceed with objectives.
• Accurate and detail oriented.
• Ability to maintain confidential information and handle sensitive client-level data.
• Ability to work as part of a team.

• Knowledge of federal, state, and local program regulations and funding guidelines, including U.S. Department of Housing and Urban Development (HUD) Continuum of Care, Emergency Solutions Grant, and Community Development Block Grant programs; Community Services Block Grant program.
• Prior leadership experience in a collaborative work environment.
• Ability to use appropriate decision making skills to carry out written or verbal instructions.
• Strong professional ethics.
• Ability to handle and resolve recurring problems.
• Ability to establish priorities and adjust as needed (remain focused on daily operations).
• Ability to carry tasks to completion.
• Strong interpersonal skills.
• Ability to multi-task.
• General knowledge and understanding of County of Chester policies and procedures.

Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy.

To perform this job successfully, an individual should have:

• Intermediate Microsoft Office skills
• Basic Adobe Acrobat Pro skills
• Basic Internet skills (for research purposes)
• Basic online meeting skills (Zoom, Microsoft Teams, Webex, etc.)
• Working knowledge of Homeless Management Information Systems, GIFTS Online (Blackbaud Grantmaking), E-Snaps, HUD HDX, and Sage

While performing the duties of this position, the employee is frequently required to stand, walk, sit, and talk or hear. Occasionally, the employee will need to reach above shoulders, climb stairs, and lift items. On rare occasions, the employee will need to work with arms above shoulders; kneel, stoop, crouch or squat; and twist or rotate at the waist. There are no special vision requirements listed for this position.

• The noise level in the work environment is usually quiet to moderate.
• The position may work under the guidance of a Hybrid Remote Work Procedure.

• Ability to work extended hours and/or weekends, as assigned and if necessary.
• This position requires professionalism, strong decision-making, and communication skills and the ability to work within a collaborative team environment.