Benefits Administrator - Human Resources

COUNTY OF BUCKS

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• JOB TITLE:** Benefits Administrator **JOB CODE:** 0821
• DEPARTMENT:** Human Resources **UNION:** 00
• FLSA STATUS:** Exempt **GRADE:** 99
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• POSITION SUMMARY**:
  
  

Responsible for directing and planning the day-to-day operations of group benefits programs (medical, dental, vision, life insurance, disability, flexible spending accounts).Provides excellent customer service, improves existing benefits programs, analyzes benefits plan performance, audits claims experience and administrative services billing, and oversees the operations of third-party benefits carriers. Works closely with the HR Manager who oversees benefits. Reports to the Chief Human Resources Officer.

• ESSENTIAL FUNCTIONS AND RESPONSIBILITIES**:
• Manages a process whereby all appropriate benefits are provided to employees while ensuring that these benefits are only made available to those employees who are eligible.
• Coordinates daily benefits processing, including enrollments, changes, beneficiary records, death claim processing, COBRA, disability, etc.
• Reviews group administration fees and claims experience. Reconciles claims and invoices with internal enrollment records, and investigates all errors in a timely manner.
• Serves as the primary contact for vendors and third party administrators (TPA).
• Coordinates transfer of data files to TPAs for services, payment, claims processing and plan administration.
• Ensures compliance with the County's Section 125 Plan.
• Administers deferred compensation plans.
• Manages and maintains retiree benefits and quarterly reimbursements for retired detectives.
• Configures settings, manages workflows, and ensures data integrity for the benefits function of our HRIS.
• As needed for system upgrades, performs data validation, participates in testing, and makes recommendations for improvements.
• Evaluates and revises internal processes to increase efficiency and minimize cost.
• Ensures timely completion for required filings, forms and billing.
• Answers employee inquiries by phone and in writing concerning insurance benefits, eligibility, cost and termination of benefits. Works with the HR Manager who oversees benefits and the Chief Human Resources Officer to provide resolutions to complex employee benefits issues.
• Conducts plan audits both internally and externally.
• Compiles statistical data as needed. Creates, maintains and runs reports.
• Completes projects of a complex nature as related to benefits.
• Coordinates annual open enrollment.
• Oversees annual dependent verification audit.
• Regularly reviews vendors and third party administrators for compliance, accuracy, efficiency and performance.
• Designs and distributes materials for benefits orientations, newsletter, open enrollment, and tools to enhance employees' understanding of the County's benefits.
• Assists in the management of the benefit plan contract renewal and revision process.
• Assist with wellness events, including fairs, organized walks, etc.
• Other duties as assigned, including special projects.
  
  

Qualifications Required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• A Bachelor's Degree is required.
• A minimum of three (3) years of related experience/training is required.
• Strong communication skills (oral & written) required.
• Proficient computer knowledge of Microsoft Suite required. Advanced Excel skills preferred.
• Working knowledge of Human Resou ces Information Systems (HRIS); preferably Lawson.