Specialist (Sporting Goods + Gun Counter Compliance)

Description

CAL Ranch Store 28 (Bountiful, UT) is hiring a Specialist who can run high-precision store operations and support Sporting Goods compliance standards. This is a detail-heavy role for someone who likes clean processes, accurate pricing, and doing things the right way—every time.

You’ll own the daily rhythm of fulfillment, price/sign management, and inventory controls, and you’ll also be a trusted partner to management on Country Supplier and ATF-aligned firearms compliance routines (training, safe handling standards, documentation discipline, and audit readiness).

What You’ll Do (Core Responsibilities)

Store Operations (Specialist)

• Pull, validate, prepare, and audit orders for curbside pickup, in-store pickup, and shipping.
• Own price management: price changes, ad/sign printing, special event signage, and sale-sign audits.
• Manage and resolve negative on-hands, inventory discrepancies, and department “outs” lists.
• Keep frequent, consistent communication with store management on inventory discrepancies (no surprises).
• Use POS to complete phone orders, in-store orders, and returns.
• Help in other departments when needed.
• Maintain store standards (organization/cleaning tasks as assigned).
  
  

Sporting Goods Compliance Support (Country Supplier / ATF-aligned)

You are not expected to be the FFL holder—but you are expected to operate with a compliance-first mindset and help the team stay audit-ready.

• Follow and reinforce all federal, state, and local firearms laws and company policies.
• Support employee training and daily standards for safe firearm handling and security.
• Enforce counter standards when firearms are shown to customers, including:
• Treat every firearm as loaded; muzzle discipline; finger off the trigger; know your target and what’s beyond it.
• Open the action and visually/physically clear before showing and again before returning to display.
• One firearm at a time (two only when finalizing a decision).
• Trigger-lock and display requirements: only remove one trigger lock at a time.
• Maintain control: the employee who hands off the firearm stays with the customer the entire time.
• No ammunition on the counter when a firearm is being viewed without a trigger lock.
• Maintain strong documentation discipline and support management in recordkeeping and audit readiness (e.g., monthly firearm audit routines, inspection-readiness behaviors).
• Escalate any compliance concern immediately through the chain of command.
  

Requirements

Must-Haves

• Strong attention to detail and comfort with repetitive, accuracy-critical work.
• Calm, professional communication—especially when enforcing policy.
• Ability to learn and follow strict procedures (no shortcuts).
• Basic computer skills (touchscreen devices, email) and working knowledge of Microsoft Word/Excel.
• Ability to adapt to changing priorities and help across departments.
  
  

Preferred

• Retail operations experience (pricing, signage, inventory counts, fulfillment/pickup).
• Experience in Sporting Goods, firearms retail, or other compliance-heavy environments.
• Comfort coaching peers on standards and holding the line respectfully.
  
  

Physical / Work Environment

• Frequent standing/walking/bending; lifting and carrying may be required.
• Work occurs in a retail environment with exposure to dust, noise, heat/cold, and seasonal conditions.
  
  

Training (Important)

Comprehensive training is provided. You do not need to be a firearms expert on day one. What matters most is a compliance-first mindset, strong attention to detail, and a willingness to learn and follow the process.