Retail Store Manager

Job Location: Burlington, WA

Job Category: Retail

Job Schedule: Full-time

Job Duties & Responsibilities

• Oversee all aspects of daily store operations to ensure efficiency, profitability, and customer satisfaction
• Hire, train, develop, evaluate, and retain staff, fostering a positive work environment through coaching, recognition, and empowerment
• Lead and support employees to deliver exceptional customer service and maintain strong product knowledge
• Communicate company processes, policies, and expectations clearly to staff
• Manage merchandising flow, inventory control, and stock levels, including coordinating shipping/receiving and organizing merchandise resets
• Build and maintain positive vendor relationships
• Safely and regularly make deliveries and visit worksites, other businesses, and customer locations
• Engage with the local community through events, fairs, and partnerships to promote the store’s mission and values
• Analyze financial and inventory reports; manage controllable costs to maintain profitability
• Accurately process sales transactions using the POS system
• Dispense propane and kerosene (complete training in first 30 days of employment)
• Possess a Dealer Manager pesticide certification through the WSDA (obtain within the first 90 days of employment)
• Maintain a clean, safe, and productive environment for employees and customers
• Exhibit an ability to receive feedback, adapt to new processes, and continuously develop skills
• Collaborate, communicate well, and effectively relay information with an emphasis on positive professional relationships
• Practice punctual and reliable attendance

Job Requirements

• High school diploma or equivalent
• 3 years’ experience in retail store management
• Valid driver’s license and a safe driving record
• Proficiency with Microsoft Windows and Office
• Demonstrated proficiency in supervising and motivating subordinates
• Physical ability to lift, carry, push, and pull up to 50 pounds
• Proven track record of being dependable and reliable
• Must pass pre-employment drug screen as a condition of employment

Preferred Qualifications

• College degree in business or equivalent experience
• High level of product knowledge in one or more of: livestock or equine products, lawn and garden supplies, hardware, fencing, pet feed & supplies, or related areas
• Experience with Epicor or similar retail POS software

Schedule

In-person, full-time, 45 hours per week (schedule may vary). Must be available to work evenings and/or weekends as needed.

Compensation & Benefits

Base pay: $30.00 – $37.00/hour. Typical schedules average five hours per week of overtime (actual OT may vary). Quarterly bonus potential: up to $3,984 per quarter ($15,936/year) based on performance metrics. Estimated annualized base OT: $74,100 – $91,390, based on the posted hourly range and a typical 45-hour weekly schedule (excludes bonuses). After meeting eligibility requirements, benefits include:

• Medical Insurance (100% employer-paid for employee coverage)
• Dental Insurance
• Group Term Life Insurance AD&D
• Long-Term Disability Insurance
• Paid Vacation (two to six weeks annually depending on the length of full-time service)
• Dependent Tuition Reimbursement
• Employee Assistance Program
• 401(k) Retirement Match
• Employee Discounts
• Employee Profit Sharing
• Paid Sick Leave
• 9 Paid Holidays